Exchange Hosting Reviews

New York, NY (May 19, 2009) - Intermedia, the leading software-as-a-service (SaaS) provider specializing in messaging and collaboration solutions has unveiled Microsoft Office Communications Server 2007 (OCS) for BlackBerry, an instant messaging and presence solution that allows business users to engage in secure instant message conversations from their BlackBerry smartphones to colleagues working at their desks. This solution goes beyond basic wireless email synchronization to better connect mobile and remote employees with their offices for increased collaboration and productivity. Intermedia’s offering is the first hosted version of OCS for the BlackBerry platform.

“Having instant messaging and presence through OCS 2007 on our BlackBerry devices makes it easier for our staff to be in constant contact and able to share information,” said Rachi Messing, Vice President of Technology Services for DiscoverReady LLC, an Integrated Discovery Management solutions provider and Intermedia customer. “Intermedia’s services have greatly improved communications and productivity for our company and this new offering is an excellent extension of that.”

This offering is an extension of Intermedia’s existing hosted OCS 2007 service, which Intermedia was also first to launch in February 2008. OCS 2007 is a business instant messaging platform that integrates with Microsoft Exchange and Outlook to provide secure communication and integrated presence. Presence capabilities allow users to immediately determine at-a-glance their colleague’s status – available, busy, away and offline - enabling them to quickly connect with available colleagues. The OCS for BlackBerry solutions extends these capabilities to mobile users when they are out of the office. Combined, the two solutions provide small business customers with enterprise-grade unified communications tools that greatly increase collaboration and productivity at a price they can afford.

A recent Osterman Research study on instant messaging shows that mobile IM grew 18% in 2008, the fastest growing segment of the IM market. Osterman identifies “traveling employees” and “senior technical managers” as the biggest users of mobile IM. 52% of the study’s participants responded that enabling users to use IM on mobile devices is either important or extremely important to them.

Business users already heavily rely on their BlackBerry smartphones for telephone and wireless email communications. The OCS for Blackberry solution adds secure instant messaging and presence, to fill in the missing gap, and provide true remote connectivity and productivity capabilities to mobile workers.

“Hosted OCS 2007 on the BlackBerry is another first to market achievement for Intermedia,” said Serguei Sofinski, CEO of Intermedia. “We continuously strive to help our small and medium business customers compete more effectively.”

Customer Demand Drives Continued Expansion Into Fourth Data Center

New York, NY (April 7, 2009) - Intermedia, the leading software-as -a-service (SaaS) provider specializing in messaging and collaboration solutions, today announced the addition of its fourth data center for its Exchange Hosting business.

This new data center enables Intermedia to meet the unprecedented demand to provide small-and medium-sized businesses with a hosted email solution that offers enterprise-grade performance and reliability. The additional data center capacity will also provide customers with the highest quality hosted messaging services and provide the infrastructure they need to work efficiently.

“The increase in awareness and acceptance of SaaS in our economy is driving SMB adoption of services like Intermedia’s hosted Exchange,” said Jonathan McCormick, COO of Intermedia. “We are focused on providing a premium service and continue to invest heavily in building and operating top quality enterprise-grade infrastructures to our customers. These new data centers, along with our three existing North American datacenters are world-class facilities that we built with hardware from Dell, EMC, Cisco and others to provide the best possible service to our customers.”

For its new data center, Intermedia has partnered with Switch and Data, a leading North American data center and Internet exchange service. The Switch and Data site has been built to the company’s high-performance data center standard and can supply more than 200 watts per square foot of power and cooling capacity. The data center provides Intermedia with full N+1 redundancy for its UPS, generator and cooling infrastructure, critical components of a highly available and reliable infrastructure, and enable Intermedia to offer a 99.999% SLA on its hosted Exchange services. Switch and Data has interconnected its data center to its other sites in the metro region’s premier carrier hotels, providing access to more than 300 networks and making it one of the most densely interconnected data centers in North America.

“Intermedia focuses on providing a high quality infrastructure to its customers, and we are pleased that they have selected one of our east cost data centers to host their newest environment,” said Ernie Sampera, chief marketing officer for Switch and Data. “As a leading data center services provider, Switch and Data provides Intermedia with a world class facility with N+1 power, cooling, security, and some of the best network connectivity on the East Coast.”