An Inside look at Hosted Exchange Providers
19Jun
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
Rapidly-Growing Provider of Message Archiving, Compliance Management, and Security Solutions Positioned for Long-Term Success
TORRANCE and PALO ALTO, CA (June 19, 2007) - LiveOffice, a leading provider of managed messaging security, archiving, and compliance solutions, today announced that it has received a minority investment from Summit Partners, a private equity and venture capital firm with a capital base of nearly $9 billion.
Founded in 1998, LiveOffice’s archiving and message protection services ensure the integrity of emails and instant messages (IMs), simplify the discovery process, and help companies protect themselves against the risk and expense of lost or misplaced electronic messages. Federal and state regulations, as well as industry regulators like the National Association of Securities Dealers, require companies to protect, secure, and archive their electronic communications. LiveOffice’s services lower the risk associated with unmanaged communications and enable companies to respond efficiently and inexpensively to eDiscovery and regulatory inquiries. Additionally, LiveOffice provides disaster recovery and business continuity assurance for messaging systems, along with a repository for storing, searching, and retrieving company knowledge captured in electronic communications.
“LiveOffice offers businesses a total solution for the secure handling of email and instant messages with a full range of management options, including archiving, encryption, traffic management, and business continuity protection,” said Matt Smith, the company’s Co-Founder and President. “Our partnership with Summit Partners positions us to continue our rapid growth and take the company to the next level.”
LiveOffice processes, archives, and protects millions of messages each day for a premier roster of clients that includes Fortune 500 companies, as well as small and medium-sized businesses. The company’s managed service model means that clients do not have to purchase any hardware or software to deploy the system and do not have to utilize scarce IT resources to manage the system, resulting in significant cost savings and fast implementation. Compliance management, system administration, and reporting are managed through an easy-to-use, highly secure web-based interface. Through this system, LiveOffice customers have managed over two thousand regulatory audits in a seamless and efficient manner.
“Summit Partners works with entrepreneurs who have established leadership positions in their industry. LiveOffice’s robust technology and strong customer service have provided the foundation for market leadership in archiving, compliance management, and message protection. We are pleased to partner with LiveOffice and help its world-class management team continue to extend this leadership position,” said Greg Goldfarb, a Vice President with Summit Partners who will join LiveOffice’s Board of Directors, along with Summit’s Peter Chung, a Managing Partner.
Summit Partners is a private equity and venture capital firm with offices in Boston, Palo Alto, and London. Formed in 1984, the firm has raised nearly $9 billion in capital in its private equity, venture capital, and subordinated debt funds. Summit has provided growth equity, recapitalization, and management buyout financing to more than 290 companies, which have completed nearly 125 public offerings and in excess of 105 strategic mergers or sales.
Summit Partners seeks outstanding management teams that have self-financed their companies to profitability and market leadership in a broad range of growth industries. Summit is a leading investor in the software sector, with previous notable investments including Hyperion Software, McAfee, and RightNow Technologies. For more information, please visit www.summitpartners.com.
The business of Summit Partners in the UK is regulated by the Financial Services Authority. Summit Partners Limited is registered in England and Wales. The registered number is 4141197, and the registered office is located at 2022 Bedford Row in London, WC1R 4JS, UK. In the US, Summit Partners operates as an SEC-registered investment advisor. This document is intended solely to provide information regarding Summit Partners’ potential financing capabilities for prospective portfolio companies.
LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.
15May
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., May 15, 2007 AdvisorMail, the division of LiveOffice Managed Messaging Services focused on financial services companies, today announced the availability of an updated package of web-based management reports that streamline compliance department workflow and improve productivity levels for large organizations required to review their electronic messages in accordance with regulatory requirements.
Existing clients indicate that AdvisorMail’s updated reporting capabilities have reduced auditor oversight time by 95%, transforming their traditional, half-day audit process into a virtually instant activity. The latest features provide information on relevant message activity by regional office, auditor and end user to facilitate audit preparation, auditor performance reviews and compliance risk identification. Approved personnel in the corporate office have the ability to customize each report according to time period, regional office, auditor or archive user. All reports, which can be printed or exported to a spreadsheet, provide supervisors with a real-time snapshot on compliance oversight activities related to the daily volumes of emails and IMs that flow in and out of their organization.
“The vast majority of the nation’s independent broker-dealers trust LiveOffice to provide them with best-of-breed email archiving, compliance and eDiscovery capabilities that improve corporate productivity, while meeting stringent regulatory requirements,” said Asma Ghobriel, customer relationship manager for the AdvisorMail division. “AdvisorMail’s updated reporting capabilities are a value-added service for our large clients and enable them to directly respond to NASD’s increased scrutiny of firms’ email review processes at both the field and corporate levels.”
AdvisorMail’s new management reports respond to the unique needs of organizations with multiple compliance auditors. The new suite provides views of the following email compliance functions:
LiveOffice’s AdvisorMail meets all regulatory requirements for the proper handling of emails, attachments, Bloomberg messages and IMs. Used by 65% of the nation’s top independent broker-dealers and hundreds of registered investment advisory (RIA) firms, AdvisorMail aggregates all inbound, outbound, internal messages and attachments in an easily searchable database and provides search and retrieval (eDiscovery) capabilities that help organizations comply with SEC, NASD, and NYSE regulations related to electronic records management.
16Apr
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., April 16, 2007 LiveOffice Corporation’s Managed Messaging Services, the leading provider of on-demand messaging security, archiving and compliance solutions, today announced that in honor of Earth Day the company will help restore 125,000 square feet of rainforest through its philanthropic contribution to the Arbor Day Foundation.
With Earth Day approaching on April 22, corporations are taking a close look at how the basic, everyday habits of their employees directly impact the environment. “Today, you can’t be a responsible citizen without recognizing the effects our actions are having on the planet,” said Matt Smith, president, LiveOffice. “Take emails for example - think about how many of those we print out in hard copy each day and the affect that must be having on our forests.”
The Radicati Group estimates that approximately 541 million workers worldwide rely on email communications to conduct business, and each worker sends and receives, on average, 133 messages per day. “If each of these 541 million workers prints and stores as few as five emails per day it would consume more than 6,000 trees a day. That adds up to more than two million trees every year,” said Smith. “The good news is that there are options for preserving emails that don’t require printing hard copies. With digital archiving technology, companies can archive messages online or offline, for as long as they like, and still allow their employees to access the messages any time necessary.”
According to the National Academy of Science, every year 20 million hectares of rainforest - an area the size of the states of New York, Connecticut, Massachusetts and New Jersey combined - are cut down, releasing millions of tons of carbon emissions into the atmosphere. The good news is that tree conservation can have a significant and positive impact on the environment as a whole. According to the Arbor Day Foundation, “over the course of 50 years, a single tree can generate $31,250 of oxygen, provide $62,000 worth of air pollution control, recycle $37,500 worth of water, and control $31,500 worth of soil erosion.”
View the LiveOffice Earth Day video: Click Here
11Apr
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., April 11, 2007 AdvisorMail, a division of LiveOffice Managed Messaging Services, the leading provider of managed messaging security, archiving and compliance solutions, today announced that R. Anthony Seyboth, business development manager, will participate as a speaker at the upcoming National Regulatory Services (NRS) 2007 Spring Conference. Mr. Seyboth will host a session during the event’s Compliance Solutions Presentations focused on the growing impact of email management and how companies can protect their businesses and their customers.
During this panel session, Mr. Seyboth will discuss how technology solutions, such as AdvisorMail, are helping organizations protect themselves and meet the legal requirements surrounding the proper management of emails and IMs.
For almost a decade, Mr. Seyboth has worked directly with registered investment advisors and broker/dealers to ensure they have the technology tools they need to comply and succeed in today’s regulatory environment. Currently, Seyboth’s efforts are focused on helping financial services organizations comply with the stringent regulatory requirements surrounding electronic record keeping, which include the archiving, search and retrieval of emails and IMs. He is a frequent speaker at NRS conferences and other industry events.
09Apr
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., April 9, 2007 LiveOffice Corporation’s Managed Messaging Services, the leading provider of on-demand messaging security, archiving and compliance solutions, today introduced its Sentinel portal, a web-based administration console that gives organizations fingertip-access to search and retrieve (eDiscovery) archived messages, while providing real-time dashboard views of inbound threats, email volumes and storage utilization. The company also unveiled an aggressive channel strategy that positions LiveOffice for rapid growth during the next 36 months.
“We are the leading message archiving service in the financial services industry which today represents most of our revenue. With our enhanced email management solutions now available to all businesses, we anticipate that by 2010 more than 50 percent of our revenues will be derived from verticals outside financial services. This new strategy positions us for significant growth during the next 24 to 36 months,” said Matt Smith, president of LiveOffice. “As an example of what we’ve accomplished in just the first quarter of this year, our partnership with Secure Computing has exponentially expanded the reach of our sales force. In total, we estimate that these efforts will lead us to a 50 percent year-over-year growth in revenue from now through 2010.”
LiveOffice’s new client portal acts as mission control for the Sentinel platform, putting administrators just a few clicks away from real-time, graphical views of their entire organization’s email activities, from threat levels to archive usage and much more. The portal also provides administrators with advanced reporting capabilities, enabling them to instantly create comprehensive snapshots of usage statistics categorized by day, week or month.
“We’re using Web 2.0 technology to provide our clients with a real-time, crystal clear view of their organization’s email activity at any given second,” said Alan Akahoshi, LiveOffice’s product manager. “Sentinel combines the best of both worlds by giving administrators ultimate control over their threat levels and storage utilization, while leaving the hardware management and maintenance headaches to a trusted service provider like LiveOffice.”
“In the past, businesses grappled with the challenge of moving to a software as a service (SaaS) model for email management because of concerns over giving up control over the company’s most critical communication tool,” said Michael Osterman, president of Osterman Research. “With the launch of the Sentinel client portal, LiveOffice has alleviated the anxiety often associated with outsourcing email management activities and presented companies with an attractive option for threat protection, archiving, encryption and compliance in a single, integrated platform.”
The release of the Sentinel client portal coincides with the launch of LiveOffice’s aggressive 2007 channel partner initiative. The program’s components include expansion of the company’s domestic sales force, and an associate and value-added reseller (VAR) program that includes attractive partner pricing incentives for organizations looking to expand their messaging capabilities.
With deep roots in the financial services sector, LiveOffice already securely manages millions of messages every day for the nation’s largest and most respected companies. LiveOffice’s Sentinel platform leverages the company’s proven track record in message archiving and streamlines all essential email management activities into a single managed service offering.
All services are available as standalone solutions and include:
14Mar
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., March 14, 2007 — The AdvisorMail (www.advisormail.net) division of LiveOffice Managed Messaging Services (www.liveoffice.com) today announced that its AdvisorMail hosted message archiving and compliance solution has helped financial services organizations successfully pass more than 2,500 audits. The examinations have included internal policy reviews as well as requests from the Securities and Exchange Commission (SEC), the National Association of Securities Dealers (NASD) and other regulatory bodies.
“Each function of AdvisorMail is specifically designed to make the process of monitoring, archiving and retrieving message data as easy as possible for compliance and IT professionals, whether they are part of a large broker-dealer, a registered investment advisory firm or a hedge fund,” said Matt Smith, president of LiveOffice. “This 2,500-audit milestone validates the ability of our system to smooth the way for a successful audit.”
Clients credited several AdvisorMail search and retrieval capabilities in helping them produce the data needed to comply with requests from internal auditors and regulators. The organizations surveyed cited AdvisorMail’s ability to:
Supports Increase in Boolean Search Requests
AdvisorMail’s ability to quickly conduct both simple and complex searches on large volumes of emails, email attachments and instant message transcripts has proved to be especially important to a rise in regulators’ Boolean search requests. In this type of search, a regulator may ask a compliance department to produce all email messages sent between a specific date range that contain a word such as “guarantee” within at least five words of the word “money.” LiveOffice data indicates that more regulators are asking for these complex searches, rather than simpler requests such as email messages sent to and from a specific email address over a stated data range.
LiveOffice is the only company to offer a total solution for the secure handling of email and instant messages, including advanced anti-spam and anti-virus protection, encryption, traffic management and business continuity. The company’s managed service model eliminates the need for clients to purchase any hardware or software to deploy the system, resulting in significant cost savings and fast implementation.
12Mar
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., March 12, 2007 LiveOffice Corporation (www.liveoffice.com), the leading provider of managed messaging security, archiving and compliance solutions, today announced that Product Manager Alan Akahoshi will participate as a speaker in this week’s Data Protection Summit. Mr. Akahoshi, scheduled to serve as a panelist, will join other industry experts to discuss how technology solutions, such as LiveOffice Managed Messaging Services, are helping organizations meet the legal requirements surrounding electronic data.
Mr. Akahoshi and the other panelists will discuss how different types of software are enabling organizations to better protect their data such as emails and instant messages and helping them to prepare for existing legal requirements such as the recent amendments to the Federal Rules of Civil Procedure (FRCP). The panel entitled, “Meeting Legal Requirements for Data Protection,” is scheduled for Wednesday, March 14th at 2 p.m. pacific time and will take place at the Hilton Irvine/Orange County Airport in Irvine, California.
With nearly two decades of experience in the software industry, Mr. Akahoshi currently serves as product manager for LiveOffice Managed Messaging Services where he oversees all aspects of product planning and strategy development. Prior to joining LiveOffice, Mr. Akahoshi was a program manager at Microsoft Corp. for the Exchange Hosted Services group, where he was responsible for the strategic development of their message encryption service an
26Feb
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif. and SAN JOSE, Calif., February 26, 2007 LiveOffice Corporation, the leading provider of managed messaging security, archiving and compliance solutions, and Secure Computing Corporation (Nasdaq: SCUR), a global leader in enterprise gateway security today announced an agreement to offer Secure Computing’s award-winning IronMail solution as a hosted service through LiveOffice’s Managed Messaging Services platform. This significantly expands access to Secure Computing’s enterprise-class messaging gateway security solution, making it available to companies that do not have the resources to manage messaging security on-site.
“Faced with the growing onslaught of email spam and related security issues, companies large and small are looking for the best security protection available in the market,” said Jay Chaudhry, vice chairman and chief strategy officer of Secure Computing. “With our partnership with LiveOffice, we are happy to be offering our enterprise class messaging security products to a broader cross-section of companies that typically would not consider a solution of our caliber. LiveOffice provides them the convenience of hosting the service as well as expertise in managing the solution.”
According to Secure Computing and the email traffic seen by TrustedSource.org, spam volume was as high as 90% of all email in December 2006. With businesses of all sizes receiving a constant barrage of potentially harmful inbound messaging threats, integrating Secure Computing IronMail within LiveOffice’s unified messaging environment provides companies with:
For no additional cost, service subscribers also receive access to LiveOffice’s proprietary Client Dashboard, a password-protected, web-based portal that helps businesses manage their own spam and virus filters. The interface also provides instant access to LiveOffice’s Threat Management Dashboard, where messaging threat levels can be monitored and the appropriate action determined. The portal’s flexibility means that organizations can tailor the Client Dashboard to meet the specific needs of their corporate structure and enjoy the following benefits:
“This partnership creates many exciting opportunities for LiveOffice and Secure Computing,” said Matt Smith, president of LiveOffice. “Coupling Secure Computing’s technology and products with our hosting, management, and archiving capabilities gives users in all industries a comprehensive messaging security solution that is convenient to manage.”
The companies intend to launch the offering and announce pricing by April 1, 2007.
About Secure Computing:
Secure Computing (Nasdaq: SCUR), a leading provider of enterprise gateway security, delivers a comprehensive set of solutions that help customers protect their critical Web, email and network assets. Over half the Fortune 50 and Fortune 500 are part of our more than 19,000 global customers in 106 countries, supported by a worldwide network of more than 1,900 partners. The company is headquartered in San Jose, Calif., and has offices worldwide. For more information, seehttp://www.securecomputing.com.
13Feb
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., February 13, 2007 A recent Osterman Research white paper entitled “The Impact of the New FRCP Amendments on Your Business” and co-sponsored by LiveOffice Managed Messaging Services finds that the newly adopted amendments to the Federal Rules of Civil Procedure (FRCP) will have a major impact on the way organizations manage electronic data, such as emails and instant messages. The amendments, which went into effect on December 1, 2006, require organizations that operate within the United States to manage their electronic data so that it can be produced in a timely and complete manner if necessary, such as during legal discovery proceedings.
“If an organization can have a civil lawsuit filed against it, then the FRCP should figure prominently in that organization’s data management strategy,” said Michael Osterman, founder and principal of Osterman Research. “Data retention is now a legal obligation that can carry with it serious consequences if managed poorly. We believe that the most logical method for storing emails and instant messages is an archiving system, such as the one offered by LiveOffice, which can satisfy all discovery requirements.”
The study found that traditional tape backup methods for storing electronic information may prove insufficient for a number of reasons, including:
As an alternative to traditional tape backups, LiveOffice Managed Messaging Services is a fully automated archiving system that provides companies with a long-term and effective solution for capturing emails and instant messages. LiveOffice satisfies FRCP discovery requirements by enabling organizations of all sizes to:
For your complimentary copy of “The Impact of the New FRCP Amendments on Your Business: An Osterman Research White Paper,” please visit www.liveoffice.com.
19Dec
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., December 19, 2006 — LiveOffice Corporation’s AdvisorMail division (www.advisormail.net), the leading provider of managed message archiving and compliance solutions, today announced a new Personal Mailbox Management option enabling employees to access their archived messages on a read-only basis at any time. The new feature increases employee productivity by enabling users to find historical or missing emails without waiting for IT staff searches; mitigates employee privacy concerns related to corporate email retention policies by demonstrating that archived messages cannot be tampered with; and frees IT staff from responding to most email search requests.
In addition, the web-based system offers advanced search and filtering capabilities that speed the process of locating messages that have been moved to the LiveOffice archive. Archive access is based on permissions or specific company retention policies. This strategy ensures that companies using the LiveOffice service meet email retention requirements, optimize the performance of their in-house mail server and reduce on-site storage costs, while providing access to archived messages without interrupting business workflow.
“With the rise in email retention programs that are being implemented to meet the e-discovery requirements of the Federal Rules of Civil Procedure (FRCP), many employees fear that emails that have been moved to archives are out of their control,” said Stephen Uhring, vice president of business development for LiveOffice Corp. “AdvisorMail’s new Personal Mailbox Management feature can not only reduce that anxiety by allowing users to see for themselves that archived emails cannot be altered, but also provide important productivity benefits for the entire organization.”
LiveOffice’s message management and compliance solution aggregates all inbound, outbound, internal messages and attachments from an organization’s email and/or IM systems in an easily searchable database. The system’s e-discovery capabilities help companies comply with SEC, NASD, NYSE, HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley and FRCP requirements related to the proper handling of email and/or IM (AOL, Yahoo!, MSN, and Bloomberg) communications. LiveOffice’s service is a highly scalable solution that can be deployed in companies with just one email account or implemented enterprise-wide.
LiveOffice’s Personal Mailbox Management is available now as an add-on to LiveOffice’s archiving and e-discovery solution. Pricing begins at $1/email address per month.
29Nov
Posted by Exchange Hosting Reviews as LiveOffice, Press Releases
TORRANCE, Calif., November 29, 2006 — LiveOffice Corporation’s AdvisorMail division (www.advisormail.net), the leading provider of managed message archiving and compliance solutions, today announced that through December 29th it will offer special package pricing to organizations preparing for the new amendments to the Federal Rules of Civil Procedure (FRCP), which go into effect on December 1st.
The FRCP amendments apply to any organization that has the potential to be involved in litigation in the U.S. Federal Court System. They mandate that companies be prepared for electronic discovery requests by knowing where their electronic message data is stored and ensuring that an effective method in place for retrieving it. LiveOffice’s archiving and discovery solution helps companies meet these new requirements by offering a variety of useful features and functionality, including:
Easy Implementation
Having completed well over 1,000 system implementations to date, LiveOffice’s archiving solution enables organizations to automatically capture, archive and index all emails, email attachments and instant messages (IMs). The system’s intuitive, web-based interface enables administrators to access, search (by keyword, phrase, sender or recipient) and retrieve emails at any time using any internet-connected PC. All messages are stored in a highly redundant environment, equipped with security controls to authenticate email, prevent tampering and monitor access.
Managed Service
LiveOffice’s archiving and discovery solution requires no additional hardware or software at the client site and is compatible with leading SMTP email systems, including MS Exchange and Lotus Notes. The system is available in two configurations, one for companies with an existing in-house mail server and one for companies that prefer to have their emails hosted through LiveOffice. With either configuration, organizations can be up and running with LiveOffice’s archiving and discovery solution in as little as 7 business days.
Data Requests
LiveOffice’s solution offers several flexible options for fulfilling e-discovery requests. System administrators have the ability to perform their own searches based on keywords, phrases, sender or recipient and burn the downloaded data to a non-rewritable DVD on their own PC. For large searches, users simply submit a search and extract request to LiveOffice and receive the extracted data on a non-rewritable DVD within 2 business days of the initial request. LiveOffice also provides companies with the option to upload historic email into the system so that all critical messages can be securely stored and easily searched, regardless of their original sent or received date.
Advanced Options
LiveOffice offers a variety of advanced options that can be added to its archiving and discovery solution including anti-spam & virus protection as well as encryption via Secure Computing’s Iron Mail appliance. In addition, LiveOffice’s Mail Recovery ‘ feature provides organizations with uninterrupted access to their email in the event of a natural or unplanned disaster. This comprehensive email continuity service reduces the risk and expense of lost email data, ensuring that organizations have continuous access to their email messages and are able to conduct business as usual while access to their in-house mail server is being restored.
Pricing for LiveOffice’s archiving and discovery solution starts at as little as $100 per month and includes unlimited storage capacity. This special pricing is available from now until December 29, 2006.
LiveOffice’s message management and compliance solution aggregates all inbound, outbound, internal messages and attachments from an organization’s email and/or IM systems in an easily searchable database. The system’s e-discovery capabilities help companies comply with SEC, NASD, NYSE, HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley and FRCP requirements related to the proper handling of email and/or IM (AOL, Yahoo!, MSN, and Bloomberg) communications. It is a highly scalable solution that can be deployed in companies with 1 email account or implemented enterprise-wide.