• Proactively advise senior management of future Exchange storage needs.
• Understand how storage requirements and e-mail traffic are growing over time.
• Control e-mail storage costs and Exchange server performance by enabling IT to optimize server utilization.
• Provide help desk staff with the information they need to improve the level of service to your end users— and at the same time cross-train them to one day become Exchange administrators.
• Enable the Help Desk to purge the Exchange server of inactive mailboxes and thereby recover Exchange CALs and storage space.
• Reduce the volume of calls to your Help Desk by empowering Help Desk staff to provide proactive support to your end users.
• Plan for and prioritize Exchange maintenance tasks.
• Easily distribute mailboxes across your Exchange databases.
• Track database growth and manage database size to minimize restore times and to help meet service level agreements as set by the CIO.
• Quickly and easily view vital information about your users and their mailboxes—Who is approaching a warning, prohibit send, or locked out state? Who has the largest mailboxes? How are your mailboxes distributed per OU, per storage group, per database?
• Provide managers with data on e-mail usage patterns to identify opportunities to educate users on how to improve their use of e-mail and reduce e-mail volumes.
• Charge back Exchange operating costs to hold business units accountable for the resources they consume.
• Flag possible security risks and/or violations of acceptable usage policies to help you protect your intellectual property.

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