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Microsoft BPOS cloud suite hit by string of access problems
Microsoft’s online data center experienced problems this past Monday, causing customers of it’s variety of BPOS cloud services to experience problems.
The problem lasted more than two hours, between 8:30 a.m. and 10:45 a.m. U.S. Eastern Time, and impacted “some customers in North America” who experienced “intermittent access to our data center,” Microsoft said in a statement.
“The outage was caused by a network issue that is now fully resolved, and service has returned to normal. During the duration of the issue, customers were updated regularly via our normal communication channels. We sincerely apologize to our customers for any inconvenience this incident may have caused them,” reads the statement.
The affected services included Business Productivity Online Suite (BPOS), Exchange Online, SharePoint Online, Office Live Meeting and Office Communications Online. Also among the services impacted were the Administration Center, Sign-In application, My Company Portal and Customer Portal of Microsoft Online Services, according to the alert.
Microsoft has since handled the problem and their many cloud customers remain satisfied, for the moment.
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