Exchange Hosting ‘LiveOffice

TORRANCE, Calif., April 7, 2009 — LiveOffice, a leading provider of software-as-a-service (SaaS),email hostingemail archiving and email continuity solutions, today announced that Miami Country Day School has successfully implemented LiveOffice Mail Archive to satisfy new state and federal legislative and e-discovery preparedness requirements.

As a K-12 college preparatory school, Miami Country Day School must keep pace with the latest technologies to meet e-discovery guidelines and regulations, especially when it comes to managing their email communications. With many email archiving options available, Miami Country Day School selected Mail Archive for its rich feature set and rapid deployment model. “When it came to archiving, we knew we had to be proactive and take a leadership role,” said Donna Lenaghan, director of technology for Miami Country Day School. “We had a problem to solve, and LiveOffice provided the most comprehensive solution.”

“Mail Archive eliminates a lot of questions, and we don’t have to worry about it, because we know that emails can’t be modified,” said Dennis Cote, Miami Country Day School’s IT service manager. “It’s a matter of convenience. We can tag emails for legal reasons, and it gives us a real chain of custody, which we never had before. It’s a lot of work to prepare for a legal case – going through machines individually, searching archives, dealing with PSTs, etc. We can avoid these time-consuming headaches with the service, because it’s so much easier to search for and tag specific emails.”

In addition, with only three full-time IT staff supporting 1,000 end users, the organization was looking for enhanced mailbox management tools to reduce mailbox sizes and eliminate quotas. “We were hampered by quotas for 20 years, until we migrated to Microsoft Exchange and added archiving,” noted Cote. While an on-premise email archiving solution was a consideration, Miami Country Day ultimately chose LiveOffice’s software-as-a-service solution because it was able to meet all the requirements, while also freeing up the technical staff to focus on more strategic initiatives.

Miami Country Day School was also impressed by the built-in network security features. LiveOffice provides an additional layer of advanced spam-and-virus protection to ensure the utmost security of the school’s email communications. Not only do teachers and other staff use email on a daily basis, but students also receive email accounts beginning in the sixth grade until they graduate. “We are responsible for providing the best and safest network for our students and their families,” said Donna Lenaghan, director of technology. “Security is essential.”

Mail Archive provides even more value to Miami Country Day School because it also serves as a disaster recovery and email continuity solution. In the event that the school’s on-premise Exchange Servers experience significant downtime or catastrophic loss, all of its email is still safe and available through Mail Archive. “We were looking for brick-level backups of our Exchange Servers, and LiveOffice Mail Archive gave us two in one ,” concluded Cote.

TORRANCE, Calif. & TEMPE, Ariz., March 30, 2009 — LiveOffice, a leading provider of software-as-a-service (SaaS), email hostingemail archiving and email continuity solutions, and Insight, a Fortune 500 technology solutions provider, today announced they have signed an agreement to offer LiveOffice’s suite of services to Insight’s U.S. customers. Per this agreement, Insight will provide clients hosted solutions for email, mailbox management, email compliance and e-discovery.

“With our clients’ ever-increasing interest in SaaS solutions, we were looking for a partner that could offer a breadth of email management services, from Hosted Exchange 2007 to full-featured archiving,” said Steve Kedzior, senior vice president of client solutions, Insight. “LiveOffice is a partner we found that complemented their impressive offerings with an agile team able to meet our needs every step of the way by providing reliable and responsive service for our clients.”

Recent industry research reveals that, “SaaS is not going away. By 2011, Gartner predicts that 25% of new business software deployments will be based on SaaS.” In addition, according to Enterprise Strategy Group, the number of midsize businesses using SaaS-based backup and archiving offerings is expected to double over the next two years. This new partnership will help Insight expand its software-as-a-service offerings and deliver additional value to clients who are looking for the benefits of traditional hardware and software, while also trying to maximize their budgets and conserve their internal resources during these challenging economic times.

“Since launching our partner program last year, we have seen tremendous interest from value-added resellers (VARs) looking to expand their SaaS portfolios and reap the benefits of recurring revenue streams,” said LiveOffice’s CEO, Nick Mehta. “Entering into a partnership with a global VAR of Insight’s caliber is extremely exciting for us and excellent validation for the viability of SaaS email management solutions in the channel.”

About Insight

Insight Enterprises, Inc. is a leading provider of brand-name information technology (“IT”) hardware, software and services to large enterprises, small- to medium-sized businesses and public sector institutions in North America, Europe, the Middle East, Africa and Asia-Pacific. The Company has more than 5,000 teammates worldwide and generated sales of $4.8 billion for its most recent fiscal year, which ended December 31, 2007. Insight is ranked number 477 on Fortune magazine’s 2008 ‘Fortune 500′ list. For more information, please call (480) 902-1001 in the United States or visit www.insight.com.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

TORRANCE, Calif., March 24, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS)email archiving solutions, today issued the following open letter to senior executives at companies participating in the U.S. government’s Troubled Asset Relief Program (TARP):

Dear Executives of Companies Receiving TARP Funding:

With the current financial crisis, we as a nation are seeking ways to restore investor, regulator and taxpayer confidence in our financial markets. Many financial services companies are under tremendous pressure to show that TARP funding is being properly allocated, which means increasing the transparency of company operations. With much of your business operations conducted via electronic communications, such as email and instant messaging, why not make a strong statement to the public by ensuring that all of your electronic communications are properly captured and stored in a secure, fully searchable repository, so they are available on-demand? If you’re willing, we can help.

We recently introduced the LiveOffice Economic Recovery Plan to state and local governments as well as educational institutions. This program is designed to provide organizations in need with reliable email archiving at a drastically reduced price. We would like to extend this program to you to help increase your operational transparency. As an added benefit, you can also ensure that your emails and attachments are being properly maintained according to your corporate, legal and regulatory obligations. The LiveOffice Economic Recovery Plan allows you to take advantage of our SaaS-based email archiving and hosting solutions with no monthly payments until June 1, 2009.*

For more information on this program, please contact one of our Economic Recovery Plan Experts at 800.374.2032.

Respectfully,

Nick Mehta
CEO, LiveOffice

TORRANCE, Calif., February 25, 2009 — LiveOffice, the leading provider of software-as-a-service(SaaS) email archiving solutions, today issued the following open letter to California Governor Arnold Schwarzenegger and other United States governors grappling with budget cuts, furloughs, hiring freezes and layoffs:

Dear Governor Schwarzenegger & Other United States Governors:

It’s no secret, times are tough. In light of the current economy, you have to make do with far fewer resources than ever before. At the same time, you still need technologies in place to keep your states running smoothly and in compliance with the multitude of current laws and regulations (FRCPCalifornia Public Records ActSunshine Laws). With the ever-growing volumes of email and the critical importance of maintaining it as a government record, your technology departments are struggling with how to keep email systems operating without the funding they need.

We have a solution for you – SaaS email management. With this model, your technology teams can outsource all email-related tasks to an expert vendor, and you only pay for what you need on a monthly basis. The flexibility of SaaS during tough economic times means your technology teams can:

  • Add and remove users as needed, without paying for unused accounts or waiting to scale your infrastructure
  • Maintain full control of email, while shifting the burden and expense of high network uptime and reliability to an enterprise-class vendor
  • Get up and running with fully hosted email and legally compliant archiving in just a matter of days (not months) without disrupting end users

In response to these difficult economic times, we are introducing the LiveOffice Economic Recovery Plan. This program is designed to provide state and local governments as well as educational institutions with an effective solution for managing email systems, while also ensuring that all retention and compliance requirements are seamlessly met. And, to those public sector and non-profit organizations facing uncertainty about your government funding, financing and budgets for this year, we also invite you to signup. The LiveOffice Economic Recovery Plan allows you to take advantage of our SaaS-based email archiving and hosting solutions with no monthly payments until June 1, 2009.*

For more information on this program, please contact one of our Economic Recovery Plan Experts at 800.374.2032.

Respectfully,

Nick Mehta
CEO, LiveOffice

Company’s Unprecedented Quarter Validates Economic Resiliency of SaaS Business Model

TORRANCE, Calif., January 14, 2009 — LiveOffice, the leading provider of software-as-a-service(SaaS) email archiving solutions, today announced record new sales growth in the fourth quarter of 2008, which reflects 148-percent growth from the fourth quarter of 2007. The company attributes the dramatic growth in sales to customers’ increasing interest in less-costly SaaS solutions during tougher economic times. In addition, in spite of their financial challenges, many organizations feel a heightened obligation to address regulatory and legal requirements surrounding the proper handling of electronic communications.

According to the Enterprise Strategy Group (ESG), a leading industry analyst firm, currently eight out of 10 electronic discovery events involve email and attachments. However, recent financial scandals point to an inevitable increase in companies’ e-discovery and compliance needs. “Today the decision isn’t whether or not to archive email, but instead how best to implement a solution,” said Brian Babineau, senior analyst with ESG. “In light of the current economy, an increasing number of companies are turning to SaaS solutions to help them reduce upfront capital expenditures on in-house hardware and software deployments, while also lessening the system management burden placed on overworked IT resources.”

LiveOffice offers companies the benefits of tried-and-true SaaS archiving and hosted email solutions with just the right amount of customization and control. Washington Federal, a Washington state-based savings and loan institution, is among the organizations that have come to believe in the SaaS delivery model. Notes Washington Federal’s Senior Vice President, Terry Permenter, “We were extremely impressed with the account team and level of service LiveOffice presented to us. Our evaluation criteria were highly complex, but LiveOffice was able to put a checkmark next to every requirement we had. I’m now convinced that SaaS is the industry model for infrastructure and many applications going forward. I can’t imagine why any internal IT department needs to run email anymore.”

In 2008, LiveOffice maintained its strong foothold in the financial services industry while also successfully expanding its reach outside of the sector with the introduction of Mail Archive, a SaaS email archiving solution designed to meet mailbox management and e-discovery needs. “Our expansion into new industries is a powerful testament to the trust our clients have put in us and the value our solutions provide to them,” said LiveOffice CEO, Nick Mehta. “We now proudly manage email-related services for an impressive roster of clients in a range of verticals, from healthcare, education and government to hospitality and retail.”

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.

TORRANCE, Calif., December 3, 2008 — LiveOffice, a leading provider of software-as-a-service (SaaS), email hosting,email archiving and email continuity solutions, has earned a spot on the Los Angeles Business Journal’s list of 100 Fastest Growing Private Companies. The company’s No. 58 ranking reflects increasing market demand for SaaS email archiving, compliance and e-discovery solutions, which is further illustrated by its noteworthy 284-percent growth over the past five years.

“We’re thrilled by this honor, especially given that it focuses on businesses in our hometown,” said Nick Mehta, LiveOffice CEO. “We couldn’t be more proud of what we’ve achieved to date and hope our aggressive growth strategy moves us to the top of the list in the next few years. This award presents us with the opportunity to publicly thank our clients for their continued loyalty and our employees for their incredible dedication.”

After surveying more than 1,000 privately held companies in Los Angeles County, the editors of the Los Angeles Business Journal ranked companies according to their percentage of revenue growth between 2005 and 2007. In order to qualify for the list, companies must be headquartered in Los Angeles County and have revenues of at least $5 million in 2007.

This year, LiveOffice also earned a spot on the Inc. 5000 as one of its Top 100 Businesses in the Los Angeles region, in addition to garnering recognition in the Deloitte Technology Fast 500 and Socha-Gelbmann Electronic Discovery Survey.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.

About Los Angeles Business Journal

Each week, the award-winning Los Angeles Business Journal examines the many ways that the L.A. economy operates. Together with the economic news, demographics and lifestyle profiles, the Los Angeles Business Journal is presented in an accessible format. First-rate editorial and research teams provide in-depth analyses of the community’s ever-changing business and economic scene.

Regular departments include Up Front, highlighting stories of importance featuring Los Angeles businesses and their decision-makers; Media & Technology, focusing on up-to-the-minute changes and innovations in the businesses that serve these fields; Small Business, profiling those smaller businesses moving into the fore; and Investment and Finance, where L.A.’s many public companies are profiled and analyzed.

TORRANCE, Calif., November 25, 2008 — LiveOffice, a leading provider of software-as-a-service(SaaS), email hostingemail archiving and email continuity solutions, today issued the following open letter to President-elect Barack Obama, urging him to add another “first” to his record by becoming the first emailing president:

Dear President-elect Obama:

As the New York Times reported recently, you’ve got a problem—your email. Experts (and according to the story, even your advisors) say that the Presidential Records Act makes it too risky for you to keep emailing and using your trusty BlackBerryonce you take office. But you built your campaign platform around the idea of change, and we say it’s time to buck the trend and turn you into an emailing, BlackBerry’ing commander-in-chief. We’re confident it can be done.

“How?” you ask. What you need is an email archiving system that securely captures all the messages you send and receive and preserves them in their original format. It can even handle email messages you send from your BlackBerry. Plus, if you opt for a software-as-a-service (SaaS) offering, you can be up and running in just a few days (and you’ll never even notice a difference in your email).

As the first emailing president, an email archiving solution can help you:

  • Increase the transparency of your administration (which you’ve said is a top priority)
  • Prevent the risk of lost messages (and the subsequent bad PR – as we saw when the Bush administration lost“potentially millions” of messages)
  • Benefit from the efficiencies of email while protecting your messages in a highly secure environment

As the developer of one of the first cloud-based email archiving solutions, we can tell you from firsthand experience that being the first to do something is always buzz worthy—and a solid email archiving system can make you the first emailing president. That’s our platform, and we’re sticking to it.

Respectfully,

Your Friends at LiveOffice

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

TORRANCE, Calif., November 12, 2008 — LiveOffice, a leading provider of software-as-a-service (SaaS), email hostingemail archiving and email continuity solutions, today announced that it ranked 452 on Deloitte’s 2008 Technology Fast 500, a ranking of the 500 fastest-growing technology, media, telecommunications and life sciences companies in North America. Rankings are based on percentage of fiscal year revenue growth over five years, from 2003 to 2007. LiveOffice grew 284 percent during this period.

LiveOffice’s CEO Nick Mehta credits the company’s revenue growth to the increasing demand for its SaaS email archiving, compliance and e-discovery solutions. He noted, “Being recognized by an organization of Deloitte’s caliber is a tremendous honor for us and another exciting endorsement for the validity of cloud computing and the SaaS delivery model. We are also grateful for the commitment our employees have made to providing businesses of all sizes with the best email solutions and service levels possible. This dedication continues to be a top priority as we embark on our aggressive growth plans for 2009.”

“Each company on Deloitte’s Technology Fast 500 is an innovator with an exceptional five-year track record of growth,” said Phil Asmundson, Deloitte LLP vice chairman and national managing partner for Technology, Media and Telecommunications. “LiveOffice has earned its position among the fastest- growing companies in North America, and we are proud to honor this important accomplishment.”

Fast 500 Selection and Qualifying Criteria

The Fast 500 is compiled from Deloitte’s regional North American Fast 50 programs, nominations submitted directly to the Fast 500 and public company database research. Companies are selected based on percentage revenue growth from 2003 to 2007.

Entrants must own proprietary intellectual property or proprietary technology that contributes to a significant portion of the company’s operating revenues or devote a significant proportion of revenues to research and development of technology. Using other companies’ technology or intellectual property in a unique way does not qualify. Base-year operating revenues must be at least $50,000 USD or $75,000 CAD, and current-year operating revenues must be at least $5 million USD or CAD. Companies must be in business a minimum of five years, and they must be headquartered within North America.

Overall, companies that ranked on the 2008 Technology Fast 500 had growth rates ranging from 242 to 138,762 percent over five years, with an average growth rate of 3,043 percent.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.

About Deloitte

As used in this document, “Deloitte” means Deloitte LLP. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

TORRANCE, Calif., November 12, 2008 — LiveOffice, a leading provider of software-as-a-service (SaaS), email hostingemail archiving and email continuity solutions, today announced that it ranked 452 on Deloitte’s 2008 Technology Fast 500, a ranking of the 500 fastest-growing technology, media, telecommunications and life sciences companies in North America. Rankings are based on percentage of fiscal year revenue growth over five years, from 2003 to 2007. LiveOffice grew 284 percent during this period.

LiveOffice’s CEO Nick Mehta credits the company’s revenue growth to the increasing demand for its SaaS email archiving, compliance and e-discovery solutions. He noted, “Being recognized by an organization of Deloitte’s caliber is a tremendous honor for us and another exciting endorsement for the validity of cloud computing and the SaaS delivery model. We are also grateful for the commitment our employees have made to providing businesses of all sizes with the best email solutions and service levels possible. This dedication continues to be a top priority as we embark on our aggressive growth plans for 2009.”

“Each company on Deloitte’s Technology Fast 500 is an innovator with an exceptional five-year track record of growth,” said Phil Asmundson, Deloitte LLP vice chairman and national managing partner for Technology, Media and Telecommunications. “LiveOffice has earned its position among the fastest- growing companies in North America, and we are proud to honor this important accomplishment.”

Fast 500 Selection and Qualifying Criteria

The Fast 500 is compiled from Deloitte’s regional North American Fast 50 programs, nominations submitted directly to the Fast 500 and public company database research. Companies are selected based on percentage revenue growth from 2003 to 2007.

Entrants must own proprietary intellectual property or proprietary technology that contributes to a significant portion of the company’s operating revenues or devote a significant proportion of revenues to research and development of technology. Using other companies’ technology or intellectual property in a unique way does not qualify. Base-year operating revenues must be at least $50,000 USD or $75,000 CAD, and current-year operating revenues must be at least $5 million USD or CAD. Companies must be in business a minimum of five years, and they must be headquartered within North America.

Overall, companies that ranked on the 2008 Technology Fast 500 had growth rates ranging from 242 to 138,762 percent over five years, with an average growth rate of 3,043 percent.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.

About Deloitte

As used in this document, “Deloitte” means Deloitte LLP. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

Troubled Archive Relief Program (TARP) Helps Offload Email Archiving Management to the Cloud

New no-hardware service helps SMBs disaster-proof their internal mail servers

TORRANCE, Calif., November 4, 2008 – LiveOffice, a leading provider of software-as-a-service(SaaS), email hostingemail archiving and email continuity solutions, today launched the Troubled Archive Relief Program (TARP), a combination of products and services designed to provide relief to the hundreds of organizations currently struggling to deploy and manage on-premise email archiving products. The LiveOffice TARP program enables organizations to realize the mailbox management, compliance and e-discovery benefits that initially drove them to implement email archiving, while offloading the management of the archive to LiveOffice’s cloud-computing infrastructure.

According to industry research firm Enterprise Strategy Group (ESG), roughly 33% of North American companies have deployed email archiving solutions to help them cost effectively retain more information, comply with record retention regulations and expedite electronic discovery processes. [1]“Email archiving offers a variety of attainable benefits and is imperative when it comes to effective message management today, which is why we expect the adoption of it to continually grow,” said Brian Babineau, senior analyst with ESG. “The challenge for many organizations without a solution in place is choosing between SaaS and on-premise email archiving options, while existing email archive customers must determine whether to continue with their on-premise archiving or move to a SaaS offering. Each business has to make its own choice, but our goal is to make sure decision makers are guided to a solution that best meets their specific needs.”

TARP Launch Event

To mark the official launch of TARP, LiveOffice is hosting a complimentary webinar entitled, “On-Premise versus Hosted Email Archiving Solutions,” tomorrow at 10 a.m. PST. Industry Analyst Brian Babineau of ESG and CEO Nick Mehta of LiveOffice will explore the evolution and benefits of email archiving, discuss the “new” archiving decision and outline the total cost of ownership for on-premise versus hosted email archiving solutions. To attend this event, please register at:https://liveofficeevents.webex.com/liveofficeevents/onstage/g.php?t=a&d=666833329 .

TARP Bailout Package

While on-premise archives provide significant functionality, companies with limited IT staff and budget constraints often struggle to successfully deploy and manage these products. To rescue companies overwhelmed by on-premise deployments, as well as those struggling to make the choice between on-premise and software-as-a-service (SaaS) email archiving solutions, LiveOffice has assembled a comprehensive bailout package, including:

  • Online TCO Calculator: Available at no cost, LiveOffice’s fully interactive Total Cost of Ownership (TCO) Calculator asks users for responses to four simple questions, which are then run through a series of formulas to produce a customized report in just seconds. The resulting document provides an item-level cost comparison on what an organization can expect to spend for an on-premise versus SaaS email archiving solution. The assumptions behind the model are based on actual hardware, software, setup and ongoing maintenance costs as well as industry best practices.
  • ESG Information Management Brief on LiveOffice TCO Calculator: Not all vendor-generated TCO calculators are created equal. This brief, written by widely respected research firm ESG, provides third-party validation of LiveOffice’s TCO model and confirms its accuracy.
  • Whitepaper – 24 Things to Consider Before Choosing an Email Archiving Solution: This thorough report offers helpful advice on some of the management activities customers need to be ready for when deploying an on-premise email archiving solution as well as what to expect with a SaaS alternative.
  • Free Trial of LiveOffice’s SaaS Email Archiving Solutions: Companies exploring SaaS email archiving are encouraged to test drive the LiveOffice archiving service that best meets their needs during a 14-day, no-strings-attached trial.
  • On-Site Visit from LiveOffice’s TARP Team: LiveOffice has assembled a veteran team of archiving professionals prepared to visit companies with troubled archiving deployments, assess their current situation and provide a recommendation on how best to maximize their email archiving investment moving forward.
  • On-Premise Migration Services: LiveOffice has partnered with Procedo, a leading provider of data archive migration services, to provide special discount pricing for companies wishing to migrate their legacy email data to one of LiveOffice’s SaaS email archiving solutions.

“Many organizations are quickly realizing that their current on-premise solution isn’t satisfying their changing needs or the lengthy, resource-intense deployment is proving too costly,” said Joseph Kvidera, CEO of Procedo. “Adding insult to injury, they feel stuck because they dread the cost, complexity and risk of do-it-yourself data migration. That’s where we can help. Our partnership with LiveOffice provides these companies with a comprehensive approach to legacy data migration and means that they can be up and running on their new SaaS email archiving system in just days.”

For more information or to speak to a LiveOffice TARP expert, call 800.374.2032 or visitwww.liveoffice.com.

[1] Source: ESG Research Report, 2007 Email Archiving Survey, November 2007.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

New no-hardware service helps SMBs disaster-proof their internal mail servers

TORRANCE, Calif., September 29, 2008 — Recently, scores of businesses in the southeastern United States have experienced significant email downtime because of Hurricanes Gustav, Hanna and Ike. In an effort to help these and all businesses protect their email from the unexpected (as well as the expected), LiveOffice, a leading provider of software-as-a-service (SaaS), email hostingemail archiving and email continuity solutions, today launched LiveOffice Mail Continuity as part of its fall LiveOffice Mail Archive release. This new service, which the company is offering at no charge, leverages LiveOffice’s cloud-computing infrastructure to provide free email continuity for Microsoft Exchange Server, keeping business email running during a primary mail server failure.

A September 2008 survey conducted by Osterman Research polled 165 IT managers and email administrators at midsize organizations nationwide. The findings reveal that 50 percent of respondents do not currently have an email continuity solution in place. Of those who say they do, nearly half are relying on tape backups. But tape backups fall short for email continuity in several aspects:

  • Recovery can take hours, days or weeks.
  • During downtime, users have no email service.
  • Without business email service, users often resort to using personal email accounts during outages, exposing organizations to security risks, compliance violations and legal liability.
  • All data is not recoverable—anything created after the last backup is permanently lost. For example, if backups happen daily, all data between the last day’s backup and the outage is unrecoverable.

“No matter the cause, email downtime is a serious problem for many businesses and impacts millions of users each day,” said Michael Osterman, president of Osterman Research. “When an employee cannot communicate or share data via email either internally with co-workers or externally with customers, a company’s bottom line is severely jeopardized.”

Nick Mehta, CEO of LiveOffice concurs, “Historically, only the largest enterprises have been able to provide continuous email service, implementing expensive hardware-based replication and clustering solutions that cost thousands of dollars. The average SMB organization is left with nothing but AOL and Hotmail during email outages. With Mail Continuity, we are able to leverage our existing software-as-a-service infrastructure to protect clients’ email environments for free and help them take a ‘baby step’ toward a cloud-based email infrastructure.”

How Mail Continuity Works

Mail Continuity can be deployed in just days and requires no investment in hardware, software or ongoing maintenance. Since Mail Continuity leverages Microsoft Exchange Server’s existing journaling functionality, all administrators have to do is make a simple configuration change and route their messages through LiveOffice’s SAS-70 II-certified, Tier-4-compliant network.

When a company with Mail Continuity experiences a primary server failure, its IT administrator can immediately activate the service through a web-based interface or by contacting LiveOffice toll-free. Users can then access a seven-day rolling archive of their recent messages via a dedicated folder in Microsoft Outlook or remotely through a web-based, Microsoft Outlook-like interface. They also have the ability to compose, read, forward, reply to, spell check and format email during the downtime.

Since Mail Continuity leverages the same infrastructure as LiveOffice’s email archiving offering, clients using the free service can upgrade to the full Mail Archive solution with no additional deployment or configuration changes. With this version, they also benefit from Mail Archive’s robust mailbox management, e-discovery and compliance capabilities.

Introducing Unlimited Outlook

As part of the fall release, LiveOffice also announced the availability of Unlimited Outlook, a feature that tightens Mail Archive’s integration with Microsoft Outlook. These enhanced capabilities provide:

  • Unlimited storage at a predictable, per-user-per-month price, eliminating the need to store emails and attachments locally as a means of circumventing mailbox quotas
  • Direct access to messages from a web-based Outlook folder, allowing users to quickly and easily search, view and restore historical emails and attachments from their personal archives
  • Centralized deployment of the Outlook web folder by administrators via LiveOffice’s CloudLink Console, a pure SaaS, non-stubbing approach to full Outlook integration that leaves zero footprint on client-side machines

Pricing & Availability

While this type of email continuity service has traditionally been offered for thousands of dollars, Mail Continuity is available now for free (purchase of Mail Archive is not required). Unlimited Outlook is available now as a part of the Mail Archive solution.

To signup for free Mail Continuity, please visit: http://www.liveoffice.com/archiving/email-continuity.asp.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.