The Exchange My Mail team has provided me with unparalleled support. There were many technical issues regarding my mail server and the Exchange My Mail team patiently worked my company through the entire process. Their attention to detail and overall customer service was greatly appreciated.

I strongly recommend them to anyone.

Regards,
A. Christopher Alex

Exchangemymail offers a great service and all the staff I dealt with were top notch…

I highly recommend their service..

Manny

ExchangeMyMail was just the solution to the problem of taking my email mobile. Since my employer does not provide or support any mobile email platforms, I had to find a solution on my own. The solution came in the form of a Blackberry PDA and a hosted exchange account with BES services all provided by ExchangeMyMail.com. And since I pay for this out of my own pocket, I was a very discriminating buyer. These guys have never let me down and the service is outstanding. Technical support questions have been responded to by the President! These guys are the real deal and I am a very satisfied customer.

Robert. . . . . . . . . . .

Absolutely top grades for ExchangeMyMail.com – their customer service is top-notch, their staff is knowledgeable and friendly, and they really care about the customer. I have had to contact support a few times in the evening due to questions I had, and they responded to me in the wee hours of the morning!!! I would hesitate to recommend them without question.

I had started off using another provider of Hosted Microsoft Exchange, and Switched to Exchangemymail.com based on reviews I have read on the web in places like Blackberryforums.com, and here.
Making the move was the best thing I have done.

The customer service with exchangemymmail.com has been amazing. I am so happy that there is still a company out there that has real people taking my calls. Originally when I called I spoke to Steve, he help me initialize my service and get my mail migrated over from my previous provider. Later when I called to get help setting up, Enzo was happy to walk me thru the settings step by step. I have also had an opportunity to speak to Dave, who is “The Email Guru”.

These guys are great, they all speak English clearly and are very easy to comprehend, and more importantly they bent over backwards for me. If there was a way for me to give them a 10/5 instead of a 5/5 I would.

Thanks guys, you are the best!!

ExchangeMyMail is awesome. They helped walk me through the signup, and setup of my Outlook profile. They even helped me last sunday when i needed help exporting and importing my PST file into my new Outlook Profile

Quick, knowledgeable tech support for setup. Postini anti-spam/virus reduced spam count from 50+/day to 1-2. Support for Iphone and Mac/Entourage setup has been very good. Add competitive pricing even for single user plans and I’m sold on ExchangeMyMail.

I recently switched over from my previous e-mail provider to exchange my mail and it has made a great difference in the way my blackberry performs. Now I can sync all my applications together and receive my e-mails as quickly as they can possibly come with no hassles. The folks at exchangemymail.com were great too as they walked me through a step by step procedure of how to set everything up. Very great service, highly recommended. Go leafs Go.

Not as good as advertised. The spam software issues a lot of false positives. The prices are very overpriced and issues with billing are a joke.

We move to exchangemymail after hosting our own exchange serve for the last 6 years – easy transition and great support. So much easier.

This is an email I sent EMM the other day…

I called the other day asking about the $39 setup fee for the Blackberry service (since I’m an existing customer) (you told me it would be refunded), and I see that the setup fee was already refunded with no further action on my part.

Also, I wanted to compliment the gentleman (I believe his name is Alvin) who patiently walked me through a fairly lengthy migration process AND put me on a three-way call with Blackberry when we ran into a snag setting that up. (He also suggested some music I might like –just an added service).

Heh, I would suggest you tell customers to archive as much mail as they can prior to doing the migration–if I’d known it was going to take that long I would have archived big-time before starting.

Anyway, getting used to the Outlook 2007 is a little tricky (just takes some getting used to), but I was very pleased with the customer service and tech support. Anytime I’ve ever had a problem or question you guys have been very responsive and helpful.

You’ve got some of the best tech/cusomer support there is out there in cyberspace, and I just wanted to give kudos where they are due.

I have never worked with a service company that has been more committed to “service”….no stacking in hold pattern for 20+ minutes (phone gets answered by real people as soon as you call); no desertion when the right answer can’t be immediately found (on several occasions the teamspent more than 1/2 hour resolving my issues; and smart support that knows what they know and what they don’t (and get help with what they don’t know including conferencing with other firms such as RIM)….great service and, after all, is that what a service provider is about!!!

Awesome customer support — Jim walked me through the entire setup for Exchange 2007 w BBerry. Service works perfectly, am very satisfied. Had tried 1and1, 123Together, and Sherbweb — these guys are hands down the best. Check them out!

since starting my business about a year ago, exchange my mail has been the most constant, easy and reliable aspect of my back end operations. i can’t say enough good things about their service and support – it is like having a large company’s IT department at your disposal, except possibly better since they operate 24/7. Every once in a while i mess something up or the phone company does, and they bail me out right away and help me fix the issue. if you just want your personal email exchanged, it’s a really great convenience and worth the money – if you have a new business, exchange my mail is your answer for remote and backed up email.

Excellent service and support. Painless setup. I’ve tried several other hosted Exchange providers and found this company to be the best.

I frequently recommend them to my customers.

We use them for our hosting. We have now been down a full week. The original outage occurred last Saturday morning 5/2/9 at 1am and we are still down.

When the service is up, it’s fine….WHEN IT’S UP. It’s been down 3 times in the last 2 weeks. Sometimes for 45 minutes, sometimes for an hour, sometimes – like now – it’s down for hours. And they never seem to be able/willing to give any estimate of when it will be back up.

They should change their name to ExchangeMy “Emergency Maintenance” Mail

Their service is going down the toilet!

Absolutely horrible service. They promise 99% uptime, which is a joke. They have been down at least 3 times since we started with them a year ago. They stated they were going to have a 2 hour outage at 9pm EST! I guess they figure their customers don’t need email Friday evening?
Then if you try and contact them, they close at 8!? Its been over 6 hours since they’ve been down.

I would not recommend them to anyone. An email provider without 24/7 support is worthless. S

Link2Exchange use to be terrific, but the last year has been questionable. I had one week that I was down and then i was down for about 2 days. Maybe they have too many customers!!! I would like to see an adjustment for the time they are down to show appreciation to their loyal customers.

MDB

Extended outages lasting from a few minutes to days….even lost a few of our mail boxes. all data wiped and all they say is oops… no offer of a months service etc…. poor service , great product, poor equipment?

Terrible service. Long periods where users cannot access their email.