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Flight Centre North America lands on Ceryx’s Hosted Exchange Solution
A leading global retailer of travel products and services for consumer and corporate markets, selects Ceryx to deliver its Hosted Microsoft® Exchange-based Solution to 1200 employees.
TORONTO – March 12th, 2008 – Ceryx, the leading provider of secure and reliable hosted and managed Microsoft® Exchange Server, email messaging and collaboration software, today announced that it was selected by Flight Centre North America to deliver its messaging and collaboration solution. Flight Centre North America will begin immediately working with Ceryx to migrate corporate and retail employees onto Ceryx’s high availability, replicated Hosted Microsoft Exchange-based service.
“When evaluating potential messaging vendors, Ceryx’s commitment to service and support aligned perfectly with Flight Centre’s core operating principles,” says Neil Muir, Vice President of I.T., Leasing, Construction, and Procurement for Flight Centre North America. “We were looking for a pure messaging company to handle our unique requirements, not just a hosting company that offered messaging.”
With corporate offices distributed throughout North America and over 180 retail outlets, Flight Centre looked to a hosted offering to consolidate their various messaging platforms and provide room for additional growth as they rapidly expand the business. They also faced the challenge of migrating from both an on-premise First Class and Microsoft Exchange platform.
“Outsourcing makes complete sense for a high-growth, distributed organization like Flight Center. It will allow us to focus on our core business and rely on Ceryx to focus on what they do best,” says Muir. “We made a conscious decision to move to Microsoft Exchange and use a hosted messaging company who could give us the assurance that something as critical to our business as email was being handled by specialists.”
“Our team has extensive experience migrating users from on-premise solutions like First Class or Lotus Notes and we used that experience to help find creative solutions to some of the business challenges Flight Centre employees will face when making the transition,” says Gus Harsfai, President and CEO of Ceryx. “In some cases we worked with them to develop their training and in other cases we found alternative technical solutions on the Ceryx platform that met or exceeded their business objectives.”
Over the coming weeks, Ceryx will be working closely with Flight Centre to integrate the Ceryx proprietary anti-spam solution as well as the core high-availability, replicated email and mobility offerings. In addition, all corporate messaging will be archived for compliance purposes.
Ceryx is a Microsoft® Gold Certified Partner and a member of the Gold Certified Excellence Program, that helps businesses achieve email reliability by bringing together operational experience, advanced infrastructure, proprietary research and product development with leading messaging and collaboration solutions. With operations in Toronto and New York, as well as Tier 4 redundant data centers in both cities, Ceryx’s team of senior messaging professionals have met Fortune 500 companies’ messaging needs across North America for more than 17 years. Ceryx offers clients a suite of messaging services that include hosted and managed email systems, and email security. Visit www.ceryx.com for more information.
ABOUT FLIGHT CENTRE NORTH AMERICA
Flight Centre North America is headquartered in Vancouver with corporate offices in Los Angeles and Toronto. Currently, Flight Centre North America has over 180 shops and businesses and over 1000 staff across the continent with locations in Vancouver, Victoria, Edmonton, Calgary, Toronto, Ottawa, Halifax, Los Angeles, Seattle, Phoenix and Chicago. Its multi-channel distribution strategy sets it apart from competitors by offering its clients the choice of dealing with an agent either directly or in person, on the phone or online through its booking engines (www.flightcentre.ca & www.flightcentre.us).
For more information, please contact:
(416) 482-9659 ext. 101