Posted by admin as Link2Exchange, Reviews
Link2Exchange, an Exchange Hosting company with offices in New Hampshire, U.S.A., offers email Exchange solutions for businesses. They also offer Website hosting and email archiving.
Link2Exchange offers several hosted exchange plans for different business needs, for each plan, there are four different levels, so you can pick the number of options and features that you want. There is no contract and you receive a 30 day free trial to see if the plan will fit your needs. All plans have instant activation and live phone support.
Link2Exchange Hosted Exchange Features:
- Firewall Protection
- Anti-Spam and Virus Protection
- Microsoft Gold Partner with 24/7 tech support
- Nightly Backups
- 99% Uptime Guarantee
- Lots of Additional Services
Email: Contact Form
Price: $9.95/month for single user
8 Hosted Exchange Reviews for Link2Exchange
September 16th, 2015
I have been using Link2Exchange for almost two years. I love the service they provide and I have only needed support on a couple of occasions. When I did call they were able to help me out in a very timely manner. I would highly recommend Link2Exchange to anyone looking for this kind of service.
October 2nd, 2015
Not only am I a customer of Link2Exchange I have been selling their Blackberry Enterpirse Server (BES) to my Blackberry customer’s since 2002. MSOM Communications is a unique company that specializes in Blackberry for professionals and business to business clientel. In the 6 years that I have personally used their service I have not had an issue or a problem that Link2Exchange’s customer service was not able to resolve 100% of the time and do it in a timely manner. Because I demonstrate business applications that a Blackberry does I am on my 6th Blackberry (I tend to wear them out) and with all the updates and programs, the integrity of the address book, calender, task and memo’s has never been corrupted or compromised. My customer base of AT&T, Nextel, Sprint and Verizon Blackberry and Treo users depend on Link2Exchange for their business and I have NEVER lost a customer because of a Link2Exchange problem, it has always been because of the carrier coverage or billing issue. Even when they have change carrier’s they stay with Link2Exchange.
Randall C Fullerton
October 9th, 2015
As a L2E endy user myself, and referral partner of their service to many of my long time SMB IT clients, I have experienced nothing but great service and support from their team. I know that they are always at the end of both emails and phone calls, and 100% of the issues were resolved in a timely (within hours) and professional manner.
October 9th, 2015
I have been a Link2Exchange customer for a little more than a year and have been only VERY pleasantly surprised by their outstanding customer service, technical support and follow-through. In every encounter, such as when my Palm Treo and laptop melted down almost simultaneously, Link2Exchange came through for me and had me up and running — even solving issues that were outside their natural lanes (read, helping me solve problems that originated on my end or Verizon’s). I wish all of my vendors behaved and delivered for me this way!
October 20th, 2015
I have been using Link2Exchange for a couple of years now. Their support is responsive and knowledgeable when I have had called them which is rare because their service just plain works. I would highly recommend them. Thanks Link2Exchange and keep up the good work!
November 30th, 2015
Service was fantastic. Hosted exhange and BES had fit my needs perfectly. I had used L2E too take advantage of BES server.
This was a personal account; and had transformed my 8830 from a smart phone to a lap top.
My carrier raised the rates for business data plan, and I had to make a change.
Their product and cusomer service are second to none.
5 stars +
December 2nd, 2015
I’ve been using them for a full month now and choose them as I ready many great reviews on this site. My reivew is mixed in that the system seems to work well and I have not had any issues with uptime. But I do have issues with their Customer Service Team. I’ve never had any problem getting ahold of anyone so they are always properly staffed. But I have had numerous times when they did couldn’t help me such as helping setup Entourage. My CEO using a MAC so they need to use Entourage. When I called the support all they could tell me is they don’t support MAC. Another time there was an issue with our entire team not getting messages. Again when I got someone on the helpdesk all they told me to do is go to the knowledge base. Which I did and didn’t find anything. I then reported the incident to our rep and he contacted the head of customer support which told me to email in my issue. I did and they emailed me back a link to postini to adjust my spam filter setting which was set to VERY AGRRESSIVE. Also if you are an admin you are not able to use a master control to make these settings. Everyone will need to make the setting on their own.
My overall review is it’s not a bad service. But they do need to overall their interface to make it easier on the user to change spam settings and to also institute a ticket system so when there is a trouble ticket it can be tracked to completion as a few times my issue got lost. Also if you are an IT Administer the control panel isn’t very robust.
March 5th, 2020
Link2Exchange WAS good but now they suck. Their service is horrible (20% it works) the rest of the time its down. I am not sure what happen to them but it’s sad to see a once good establishment go so far down. The least they could do is have better customer care instead they just act like they don’t care.