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28Apr
The Message Center
Posted by admin as Reviews, The Message Center
The Message Center allows any size company to have enterprise-class tools such as Microsoft Exchange email, BlackBerry Enterprise server, GoodLink server, and much more — while avoiding the purchase and maintenance of any servers, applications, and licenses; and adding several layers of security such as anti-spam, anti-virus, and backups for a low and predictable monthly rate. The Message Center is able to provide service with: No activation or set up fees, no contract terms, and you can cancel any time with no penalty.
The Message Center Hosted Exchange Features:
- Mailbox Size 3GB
- 30 Day Money Back Guarantee
- 24/7 Support
- No Set up Fee
- RPC over HTTPS
- Outlook Web Access
- Outlook Mobile Web Access
- IMAP/POP
- ActiveSync
- Goodlink Service
- 99.999% Uptime Guarantee
- Free SharePoint
- Outlook 2007
- Nightly Backups
- Postini Anti-Virus/Spam Filtering
URL: www.themessagecenter.com
Email:
Phone: 866.490.3107
Price: $9.95/month
8 Hosted Exchange Reviews for The Message Center
John
July 9th, 2015
While TheMessageCenter cost is very reasonable, remember the adage “You pay peanuts, you get monkeys”. TheMessageCenter have absolutely the worst customer support ever. I never dealt with a vendor that has an extremely poor customer service. They belittle you and thinks that you don’t know anything about Exchange/Outlook/emails in general. Their sales guy (TF) answers support calls. And it’s never their fault (they are very defensive and brags a lot) and they always blame the customer or the backbone provider or the cat. Everyone else is always at fault, but never them. We had an outage once where at first they blamed it on people on the internet switching over to IPv6 (yeah – I was wondering about that up to this day too) then they changed their story, blaming it on people returning to work from a long weekend and everyone check their emails at the same time on Monday (d’uh, shouldn’t the infrastructure of a shared Exchange hosting be able to handle that???). I would definitely stay away from them. If there is a negative star, I would definitely give -100 stars to TheMessageCenter.
Lou Diamond
September 7th, 2015
I have to say they are pretty good. I especially love the fact that if you ever want to change devices, you can sign on to the control panel and do it yourself. They give you a great hosted solution for a great price. The only problem I had was on my domain not pointing to the correct email server and the website has step by step instructions to solve most common issues.
Chris Benavidez
November 29th, 2015
I cannot attest to John’s comment about their support as I have had great luck with The Message Center. I have been there for almost a year and no complaints yet!
JB
January 22nd, 2016
I couldn’t agree with The first post “John” any more. The sales guy “Tony F” happens to be the sales guy, support guy, Etc. because he is the owner (CEO). I found this out after I cancelled the service. He spoke very condescending and was extremely confrontational/defensive. It was as if he wanted to show me how great and smart he was, yet all I wanted was an answer to my problem. Some of the other folks that I spoke to at the company actually seemed quite helpful. Too bad “TF” is the demise of his own company.
BR
April 7th, 2016
I agree that they the service they provide works well, but the customer service is the worst in the business. Not one person on staff (3 people total) is helpful. This will be the companies downfall.
Steven Beaule
July 22nd, 2016
I am very curious where the negative reviews are coming from…and I found it odd that they are coming from non descriptive user names. We have been running our three businesses for over two years on The Message Center and we have spoken to more than three support reps (per BR’s statement)…and they are always available and very prompt in replies. We are opening another company and we are not hesitating on the choice for our email provider. We have used Intermedia, MailStreet, and 123 together and each one has given up outages for up to one day. THis has not been the case with The Message Center. The bottom line: companies that want a real engineer on the phone to help with real technical issues…choose The Message Center. Small companies that want out sourced tech support…there are many options. The Message Center is the only recommendation I would make.
Greg
March 5th, 2017
1 1/2 years and we have barely had to use customer support, it just works. We only have 6 users and no IT department so it has been an easy cheap email solution. The only draw back we have noticed is that the sync when you get more than 2G of data can be very slow but I think this is true of most moderately priced exchange hosting companies.
Rob
March 24th, 2017
We are a longstanding customer and have not had problems. Customer service is decent, in my experience not too bad, and we have not had any outages in three or more years. Occasionally getting blackberries set up is quirky.