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Windsor Foods Selects LiveOffice for Cloud-Based Email Archiving and E-Discovery
Company’s Archiving Project Takes Flight with Deployment Across 11 Facilities
TORRANCE, Calif., August 27, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS), email archiving, email hosting and email continuity solutions, today announced that Windsor Foods has deployed LiveOffice Personal Archive and LiveOffice Discovery Archive to provide unlimited storage capacity, improved server performance and e-discovery capabilities to its more than 600 users spread throughout 11 U.S. facilities.
A national provider of frozen food products, Windsor Foods required a scalable email archiving and e-discovery solution to address its rapidly growing data stores, which were pushing the company’s in-house mail servers to near capacity and beginning to cause performance issues. Windsor Foods’ Vice President of Information Technology, Stephan Henze, knew they had to make a choice: “Start deleting, buy more storage or start archiving.”
Following a lengthy evaluation of the leading on-premise email archiving providers, Henze —once a skeptic of the SaaS delivery model —determined that a hosted email archiving solution would be the best fit. “SaaS is definitely the way to go for email archiving because of the amount of data involved, especially when you consider the total cost of ownership of an on-premise solution, which includes added costs for backups, storage and disaster recovery,” Henze notes.
In addition, Windsor Foods needed an archiving solution with e-discovery functionality and Discovery Archive proved to be the best match. “I felt it was important to implement an e-discovery solution as a best practice,” Henze added. “It’s quite a bit of work to retrieve data. We may or may not have it. An email archiving solution makes responding to e-discovery requests much easier—and faster. We know our data is there, and finding it would be a much more labor-intensive process without Discovery Archive. Plus, the interface is very clean and easy to navigate. There’s not a need for a lot of training —after only 15 minutes, I could easily do it.”
Windsor Foods believes that enhanced search capabilities will also greatly improve user productivity, since end users can now retrieve lost or deleted data from their own archives without involving IT or help desk staff. “We expect that Personal Archive will have a long-term positive impact on our day-to-day operations,” said Henze.
Henze also recalls the immediate benefit he experienced when using Personal Archive’s search functionality for the first time —“It’s much easier to locate information, using LiveOffice Personal Archive instead of Outlook search. I needed to find a PDF file in an email that was two-and-a-half years old. I conducted a search with only a couple parameters and quickly found it with the search filters.”
Another benefit of selecting a SaaS archiving solution was the rapid implementation process. Henze remarks, “It was easy to deploy without interrupting normal business operations, and the learning curve was short.” Once deployed, the company saw a bump in overall system performance and legacy data became easier to manage and recover. “It’s much faster to find things in searches with the LiveOffice email archiving solutions. Overall, we couldn’t be happier with our vendor choice,” said Henze.
LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 9,000 clients and a 97-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com or follow us on Twitter at www.twitter.com/liveoffice.