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Exchange Hosting ‘Apptix’
Apptix is the largest independent hosted Exchange Service provider, they reliably host and manage email communications so the individual user doesn’t have to deal with the hassle—or the expense. Apptix Exchange hosting enables companies of all sizes to have flexible, easy-to-use, business-class messaging, as well as collaboration and group scheduling. Apptix provides over 20,000 companies with messaging, hosting and communications. With nearly 200,000 mailboxes hosted Apptix is the largest hosted exchange provider.
Apptix Hosted Exchange Features:
- #1 hosted Exchange provider
- Nearly 200,000 mailboxes hosted
- 99.99% uptime guarantee (SLA)
- No minimum number of mailboxes
- Allocate storage across mailboxes
- Upgrade storage space at any time
- 50 MB attachment size — More than 2X the size you can send or receive with gmail.
- Secure connectivity (SSL and RPC over HTTPS)
- 30-day backup, including daily backup and weekly offsite backup
- Advanced Spam & Virus Protection
- 24/7 Live Support
- Migration assistance
- Microsoft Gold Certified Partner
- Outlook Web Access
- Free SharePoint Account
URL: http://www.apptix.com
Email:
Phone: 866-688-0127
Price: $8.65 per month per user
08Sep
CPA2Biz and Apptix Uses Exchange to Launch E-mail Service for CPA Firms
Posted by ryan as Apptix, News, Press Releases
CPA2Biz, who handle marketing for the American Institute of CPAs’ products and services, have announced that they have teamed up with Apptix to launch an e-mail service for CPAs nationwide. Apptix is a renowned Exchange hosting company so the rest is, how shall we say, history.
This move will allow even the smaller CPA firms to access e-mail via Outlook, Entourage and Outlook Web Access; back up and secure e-mail data; use built-in anti-spam and anti-virus protection; manage contact lists; and simplify scheduling with shared calendars.
Here is what CPA2Biz chief executive Erik Asgeirsso has to say about the move:
“CPA2Biz Email Solutions offers firms improved e-mail functionality at a competitive price and promotes a more professional appearance to current and prospective clients,” he said.
“CPA firms will now have a compelling alternative to hosting their e-mail in-house or using one of the basic e-mail service offerings from one of the many free or low-cost providers ” he added. “We believe this will become one of our leading offerings. There is a very strong value proposition for firms; it’s business-class e-mail with no internal IT costs.”
25Aug
Apptix Delivers Hosted Exchange Email, Calendar, and Contact Synchronization for BlackBerry Torch and BlackBerry OS 6
Posted by ryan as Apptix, News, Press Releases
Apptix, everyone’s favorite Unified Communication messenger, announced today that it has amped up Exchange support for the BlackBerry Torch and BlackBerry OS 6. This includes enhanced mail reading functionality as well as calendar and contact synchronization.
“As powerful smartphones like the BlackBerry Torch come to market, it’s vital that businesses be able to quickly and easily integrate these new mobile technologies into their IT infrastructure,” said James Bond, Vice President of Product and Software development for Apptix. “With our extensive hosted communications experience, we are able to quickly integrate with these new devices, enabling companies and employees to more readily adopt advanced tools to stay connected and increase productivity.”
For more information on the move, please visit http://www.apptix.com/mobile-email/blackberry-enterprise.asp.
Apptix named to list for fourth consecutive year; continues track record of impressive growth in hosted services industry
Herndon, VA – August 27, 2009 – Apptix (OSE: APP), the leading provider of hosted Microsoft Exchange email, Microsoft SharePoint collaboration services, and hosted VoIP phone services for small and medium businesses (SMBs), today announced that it has been named a “2009 Fast Growth 100″ company by Everything Channel’s Computer Reseller News (CRN) magazine. Apptix’s 2009 number 40 ranking marks the fourth consecutive year Apptix has appeared on CRN’s list of fastest growing channel companies.
“Earning a fourth consecutive placement on CRN’s Fast Growth list, especially in light of the current economy, confirms the market has recognized the value of hosted services for businesses of all sizes,” said David Ehrhardt, President and CEO of Apptix. “Our consistent sales and customer growth is a testament to the hard work and dedication of all Apptix employees.”
The annual CRN Fast Growth 100 list identifies solution providers, resellers, VARs, outsourcing firms, and consultants that have had impressive growth rates between 2006 and 2008. Eligibility is limited to independent organizations that: are headquartered in the U.S.; sell, resell, recommend, design, or implement information technology products and/or services to business end-users; and have realized net sales of at least $1,000,000 in calendar year 2006.
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About Apptix
Headquartered in Herndon, Virginia, Apptix (OSE: APP) is the leading provider of hosted email, voice, and collaboration services for small and medium-sized businesses, serving nearly 200,000 Exchange subscribers worldwide. A pioneer in the hosted services space, Apptix and its MailStreet subsidiary offer a variety of hosted communications and IT services including: Microsoft Exchange; VoIP; Microsoft SharePoint; Web conferencing and secure Instant Message via Microsoft Office Communications Server; Online Backup by EMC’s Mozy; mobile messaging (including BlackBerry, Palm, and iPhone); compliance and archiving; and a Web presence solution that includes domain registration, DNS hosting, and Website hosting. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. Apptix is recognized as one of the CRN 2009 Fast Growth 100, Deloitte’s 2008 Virginia Technology Fast 50 and 2008 North American Technology Fast 500, Software Magazine’s 2008 Software500, Washington Business Journal 2008 Fastest Growing Companies, as a finalist in the Customer Service and Product Departments categories for the 2009 American Business Awards (Stevie Awards), and as a 2009 Microsoft Worldwide Partner Conference Awards finalist in the Unified Communications Solutions category. For more information, visit www.apptix.com or follow www.twitter.com/apptix.
05Aug
Apptix Announces Q2 EBITDA Growth, and a Rise in Customers and End-user
Posted by admin as Apptix, Press Releases
Small and Medium Businesses Adopt Hosted Services to Become More Efficient in Current Economy
Herndon, VA — August 5, 2009 – Apptix (OSE: APP), the leading provider of hosted Microsoft Exchange email, Microsoft SharePoint collaboration services, and hosted VoIP phone services for small and medium businesses (SMBs), announced today a fourth consecutive quarter of EBITDA growth, as well as an increase in the number of customers and end-users in the second quarter of 2009. With results that could foretell an improving economy and also signal an improved hiring trend for SMBS, net end-user growth from existing customer accounts (known as “same store growth”) turned positive. (According to Vistage International’s Q2 2009 Vistage CEO Confidence Index, SMBs create 75 percent of all new jobs in the United States.)
Apptix continued to experience new customer growth with an 11 percent year-over-year improvement while new customer end-user numbers rose 45 percent year-over-year. These numbers illustrate that SMBs are recognizing that hosted services enable businesses to achieve operational efficiencies in support of business initiatives.
“Our growth numbers are in contrast to what most companies have experienced over the last several quarters, and may be viewed as a potential indicator that the recession might be bottoming out,” said Dave Ehrhardt, CEO of Apptix. “Our continued customer growth demonstrates that small and mid-sized businesses are adopting hosted services as a smarter technology option, enabling them to achieve operational efficiencies and to focus limited IT staff and resources on revenue generating projects – rather than on maintaining expensive infrastructure.”
According to Gartner, Inc., the world’s leading information technology research and advisory company, “The hosted e-mail market is growing rapidly and will likely account for 20% of the overall market by the end of 2019. The benefits of e-mail software as a service (SaaS) — lower costs, regular payments, no upgrade burden — appeal most to companies with fewer than 1,000 seats.”*
The small and medium business adoption of hosted services, as experienced by Apptix, also ties into the broad technology goals laid out by President Obama’s newly-appointed Federal Chief Technology Officer Aneesh Chopra. A key technology pillar laid out by Chopra is the encouragement of economic growth through technological innovation. By moving critical business operations to the cloud through hosting, small businesses remove a major headache from their operations, making them more agile when it comes to product and service development and delivery. Apptix identified that the need for hosted services would grow as businesses sought to do more with less during an economic downturn, and in mid-2008 adjusted their strategy to position Apptix to better deliver products and services to core customers, leading to today’s growth.
Personal Communications Devices turned to Apptix when they were spun-off as an independent company from UTStarcom. The Hauppauge, NY-based designer and manufacturer of wireless communication devices, including handsets, PocketPCs, smartphones, messaging devices, and wireless broadband modems adopted Apptix’s hosted services for email and mobile messaging.
“By choosing Apptix for our business communication needs, we were able to quickly stand-up 171 employees on a business-class system,” said Don Basile, Director of Information Technology for Personal Communications Devices. “The hosted services approach enabled us to eliminate the investment for an in-house solution and keep our ongoing IT costs low. The system has enabled us to quickly scale as we’ve added employees over the last year.”
MC², a Milwaukee, WI based reseller of wireless voice and data business solution in operation since 2000, recently adopted email and mobile messaging services from Apptix.
“Communications is critical for any business, but especially for a fast paced small business like ours where customer service is essential,” said Jason Kayzar, Founder and President of MC2. “Apptix’s affordable and reliable business communication services allow us to focus on our customers – not on maintaining an IT system.”
For more information on Apptix and their hosted solutions portfolio, please visit http://www.apptix.com.
* Gartner, Inc. “Outblaze Hosted E-Mail Buy Will Help IBM Target SMBs” by Matthew W. Cain and Tom Austin, January 20, 2009
15Jul
Apptix Delivers Email Hosting and ActiveSync for Palm Pre
Posted by admin as Apptix, Press Releases
Provides Exchange Email, Calendar, and Contact Synchronization
for Palm Pr? Users
Herndon, Virginia – July 15, 2009 – Apptix (OSE: APP), the industry-leading provider of hosted Microsoft Exchange email, Microsoft SharePoint collaboration services, and hosted VoIP phone service for small and medium businesses (SMBs), today announced that it offers hosted email and ActiveSync services for the Palm Pr?. This offering gives Pr? users instant access to their email, calendar, and task lists anywhere, anytime.
“Small businesses want to take advantage of the same enterprise-class tools available to larger businesses, including the inherent business and mobility benefits of a powerful device like the Pr?,” said Rick Rumbarger, Vice President of Product for Apptix. “Our offering of hosted Exchange and ActiveSync for the Palm Pr? ensures that SMBs can realize the benefits of this new device without having to pay for an expensive and unnecessary in-house Exchange server.”
With hosted Exchange and ActiveSync from Apptix, Palm Pr? users receive a wide set of mobile email and collaboration capabilities, including:
Full-featured Outlook email: Receive and reply to messages on the fly
Calendaring: The ability to check calendars, and plan and schedule meetings
Personal/global contact lookup
Integration with Apptix hosted Exchange email account
Push technology: No prompting to send/receive email; your email finds you no matter where you are
Secure mobile email: 128-bit SSL encryption and the ability to remotely wipe your device if lost or stolen
Apptix hosted Exchange email and ActiveSync for the Palm Pr? is available now. For more information, please visit http://www.apptix.com.
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About Apptix
Headquartered in Herndon, Virginia, Apptix (OSE: APP) is the leading provider of hosted email, voice, and collaboration services for small and medium-sized businesses, serving nearly 200,000 Exchange subscribers worldwide. A pioneer in the hosted services space, Apptix and its MailStreet subsidiary offer a variety of hosted communications and IT services including: Microsoft Exchange; VoIP; Microsoft SharePoint; Web conferencing and secure Instant Message via Microsoft Office Communications Server; Online Backup by EMC’s Mozy; mobile messaging (including BlackBerry, Palm, and iPhone); compliance and archiving; and a Web presence solution that includes domain registration, DNS hosting, and Website hosting. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. Apptix is recognized as one of the CRN 2008 Fast Growth 100, Deloitte’s 2008 Virginia Technology Fast 50 and 2008 North American Technology Fast 500, Software Magazine’s 2008 Software500, Washington Business Journal 2008 Fastest Growing Companies, as a finalist in the Customer Service and Product Departments categories for the 2009 American Business Awards (Stevie Awards), and as a 2009 Microsoft Worldwide Partner Conference Awards finalist in the Unified Communications Solutions category. For more information, visit www.apptix.com or follow www.twitter.com/apptix.
24Jun
Apptix Counted Among Top Finalists for the 2009 Microsoft Worldwide Partner Conference Awards in Unified Communications Solutions, Messaging
Posted by admin as Apptix, Press Releases
Herndon, VA — June 24, 2009 — Today, Apptix (OSE: APP), the industry-leading provider of hosted Microsoft Exchange email, SharePoint collaboration services, and hosted VoIP phone service for small and medium businesses (SMBs), announced that it has been selected as a 2009 Microsoft Worldwide Partner Conference Awards finalist in Unified Communications Solutions, Messaging.
“We are pleased that Microsoft has recognized that Apptix is at the forefront of the hosted unified communications effort,” said David Ehrhardt, Chief Executive Officer of Apptix. “Apptix’s hosted solution offers the most cost-effective enterprise-class service available to companies turning to unified communications for greater efficiency and expanded access to their mission-critical corporate information.”
Awards will be presented in a number of categories, with winners chosen from a pool of nearly 2,000 entrants worldwide. The Unified Communications Solutions, Messaging Partner of the Year award recognizes partners with proven expertise in responding to the challenges of providing secure, reliable, anytime, anywhere access to e-mail. Partners submitting for this award must have delivered innovative solutions to help clients with secure, stable, and collaborative messaging capabilities.
“Partners are the key to igniting business innovation through great technology as well as helping customer drive down costs,” said Allison L. Watson, Corporate Vice President, Worldwide Partner Group, Microsoft Corp. “Congratulations to the 2009 WPC Award finalists who have demonstrated a superior level of expertise as well as a focus on delivering customer value. We look forward to seeing these partners fulfill their limitless potential as they continue to provide customers with world-class Microsoft solutions.”
The Microsoft Worldwide Partner Conference Awards recognize Microsoft partners that have developed and delivered exceptional Microsoft-based solutions over the past year.
Participation in Microsoft’s Technical Adoption Program (TAP) enabled Apptix to offer an industry leading hosted solution that features every feature of Exchange Server’s “anywhere access” capabilities. On-the-go customers have the option to access and manage the email, calendar, contacts, and tasks in their Exchange account with the Outlook desktop client, with a Web browser using Outlook Web Access (OWA), with any phone – landline or mobile – using Outlook Voice Access (OWA), or with any major mobile smartphone. In addition, Apptix has integrated the Microsoft Office Communications Server to offer Web conferencing, secure Instant Messaging, and true Presence within its Exchange service.
For more information on Apptix and their hosted solutions portfolio, please visit http://www.apptix.com.
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About Apptix
Apptix (OSE: APP) is the leading provider of hosted email, voice, and collaboration services for small and medium-sized businesses, serving nearly 200,000 Exchange subscribers worldwide. A pioneer in the hosted services space, directly and through its MailStreet subsidiary, Apptix offers a variety of hosted communications and IT services including Microsoft Exchange; VoIP; Microsoft SharePoint; Web conferencing and secure Instant Message via Microsoft Office Communications Server; Online Backup by EMC’s Mozy; mobile messaging (including BlackBerry and iPhone), compliance and archiving; and a Web presence solution that includes domain registration, DNS hosting, and Website hosting. Apptix provides the reliability and scalability of enterprise-class communications solutions at a small business price, freeing IT staff to focus on improving and innovating within their companies. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. Headquartered in Herndon, Virginia, Apptix is recognized as one of the CRN 2008 Fast Growth 100, Deloitte’s 2008 Virginia Technology Fast 50 and 2008 North American Technology Fast 500, Software Magazine’s 2008 Software500, and Washington Business Journal 2008 Fastest Growing Companies. For more information, visit www.apptix.com or www.twitter.com/apptix.
23Jun
APPTIX LAUNCHES MICROSOFT OUTLOOK VOICE ACCESS FOR EXCHANGE SERVER 2007
Posted by admin as Apptix, Press Releases
Expands Capabilities for Remote Employees to Communicate and Collaborate
Herndon, VA – June 23, 2009– Apptix (OSE: APP), the industry-leading provider of hosted Microsoft Exchange email, Microsoft SharePoint collaboration services, and hosted VoIP phone service for small and medium businesses (SMBs), announced today that it has expanded the anywhere access capabilities of its Exchange email hosting service with the launch of Voice Access for Microsoft Office Outlook 2007. This new service enables Apptix hosted Exchange Server 2007 customers to remotely access and interact with their email, calendar, contacts, or voicemail via any phone—land line or mobile—simply by using touchtone or voice commands.
“From email and attached documents to calendar and contact information, Outlook has become a central repository for employees’ critical information,” said Rick Rumbarger, Vice President of Product for Apptix. “Apptix Outlook Voice Access keeps busy, on-the-go employees—whether in a car or walking across their company’s campus—in touch with their customers, colleagues, and critical information.”
Apptix Exchange Email hosting service with Outlook Voice Access provides a universal inbox for email messages, calendar appointments, contact data, and voicemail. Users experience a complete Outlook 2007 or Entourage 2008 experience while remotely interacting with this inbox using any phone. Guided by a series of voice prompts, users navigate and provide direction using touchtone or automatic speech recognition (ASR) voice commands. Items are read aloud to users by the Exchange server’s text-to-speech capability. As a result, users are able to:
Retrieve, listen to, reply to, create, flag, and forward voicemail or email messages
Listen to, create, or change calendar information
Manage contacts to send an email or voicemail message to another user
Apptix customers, regardless of location, can now access their Outlook calendars via a mobile phone or landline. Using voice prompts, they can reschedule or alert other participants that a meeting is delayed or that its scheduled time has changed. Users can also reply to emails—by attaching a voicemail message—to a distribution list in their Outlook Contact list. To view a demonstration of Apptix Outlook Voice Access, please visit www.apptix.com/outlook-voice-access and click on the green demo button.
Anywhere Access
The addition of Outlook Voice Access expands the options Apptix customers have to access and manage their Exchange inbox. Customers can also access and manage their messages and information on a desktop computer, a Web browser using Outlook Web Access (OWA), and all major mobile messaging devices. Users will have a consistent Outlook experience from desktop to mobile device.
Voice Access is available for a limited time at a special 50% launch discount price of $2.48 per month per seat with an existing hosted Exchange server subscription. For more information, please visit www.apptix.com.
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About Apptix
Apptix (OSE: APP) is the leading provider of hosted email, voice, and collaboration services for small and medium-sized businesses, serving nearly 200,000 Exchange subscribers worldwide. A pioneer in the hosted services space, directly and through its MailStreet subsidiary, Apptix offers a variety of hosted communications and IT services including Microsoft Exchange; VoIP; Microsoft SharePoint; Web conferencing and secure Instant Message via Microsoft Office Communications Server; Online Backup by EMC’s Mozy; mobile messaging (including BlackBerry and iPhone), compliance and archiving; and a Web presence solution that includes domain registration, DNS hosting, and Website hosting. Apptix provides the reliability and scalability of enterprise-class communications solutions at a small business price, freeing IT staff to focus on improving and innovating within their companies. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. Headquartered in Herndon, Virginia, Apptix is recognized as one of the CRN 2008 Fast Growth 100, Deloitte’s 2008 Virginia Technology Fast 50 and 2008 North American Technology Fast 500, Software Magazine’s 2008 Software500, and Washington Business Journal 2008 Fastest Growing Companies. For more information, visit www.apptix.com or www.twitter.com/apptix.
03Jun
APPTIX ADOPTS 100% UPTIME SERVICE LEVEL AGREEMENT AND APPOINTS SEASONED EXECUTIVE HAROLD MCGANN VICE PRESIDENT OF CUSTOMER SERVICE
Posted by admin as Apptix, Press Releases
Hosted Exchange Provider Continues to Drive Client Excellence
Herndon, VA – June 3, 2009 – Apptix, the industry-leading provider of hosted Microsoft Exchange email, Microsoft SharePoint collaboration services, and hosted VoIP phone service for small and medium businesses (SMBs), today announced an industry leading 100% Uptime Service Level Agreement (SLA) for its hosted services on the Apptix OnDemand platform.
To support this new SLA guarantee, Apptix has appointed Harold McGann, Jr. as Vice President of Customer Service. In this new role, Mr. McGann will direct the day-to-day operations of all Apptix customer service teams.
“We have worked very hard over the last year to enhance our customer service and deploy a new management platform in order to offer this 100% service level agreement,” said David Ehrhardt, CEO of Apptix. “Adding Harold to this critical corporate leadership role—with his proven track record and extensive customer experience—makes me even more confident that Apptix will continue to advance our commitment of delivering unparalleled service.”
Mr. McGann boasts a 17-year background in customer service with extensive experience in the areas of training, call center operations, and operational excellence. Prior to joining Apptix, Mr. McGann spent eight years working at Network Solutions. He managed the day-to-day operations of two inbound and outbound technical support teams, transitioned a call center into an inbound/outbound contact center responsible for more than $30M in revenue, and was responsible for a Tier 3 technical staff for escalations. Prior to Network Solutions, Mr. McGann managed customer service teams at Snyder Communications and National Electronic Warranty. In addition, Mr. McGann served eight years in the United States Marine Corps.
Apptix’s 100% uptime guarantee is backed by an industry-leading SLA that offers customers credit up to 100% of their monthly invoice amount. The SLA covers Apptix’s extensive suite of hosted services on the Apptix OnDemand platform, including Microsoft Exchange, Microsoft SharePoint, BlackBerry Enterprise Server (BES), ActiveSync, Good Mobile, Archiving, advanced anti-spam and virus protection, Web Conferencing, Secure Instant Messaging (IM), shared Websites, and Online Backup. More details regarding Apptix’s new 100% SLA are available at www.apptix.com.
Customer Service Enhancements
Apptix has focused significant resources and efforts over the last 15 months to develop an industry-leading customer support system and team. The company restructured and centralized all customer support and operations functions, and invested in monitoring tools that track and record call statistics such as wait time, call time, and resolution of customer issues. The company also established a baseline of skills that customer service applicants must possess to qualify for a position, and developed a standardized training process to ensure calls are consistently handled by knowledgeable, trained professionals. Today, Apptix provides fully U.S.-based, 24/7, live customer support.
As a result of the company’s efforts, Apptix was recently named a finalist for the 2009 American Business Awards (Stevie Award) in the Customer Service Department of the Year category.
In addition, the highly-resilient Apptix OnDemand platform is built upon 64-bit, state-of-the-art servers in top-tier SAS 70 certified datacenters. Hosted Exchange data is protected through Cluster Continuous Replication (CCR) redundancy that eliminates single points of failure. This system is anchored by an advanced EMC networked storage solution. In December 2008, Apptix deployed a new provisioning, billing, and management platform that enables the rapid deployment of new products and services, and enhances the customer experience with an industry-leading control panel.
Customer Response
Apptix’s customer service efforts have gained customer attention. According to Apptix hosted Microsoft Exchange customer Dale Maureen Bizzari, president of CapsuleNet: “When our company needed help redirecting our records in order to receive emails and ensure our new server could accept the data switch, Apptix’s customer service team provided amazing support. Our technician’s attitude and way of doing business was exceptional. It is clear the Apptix community’s customer support people are dedicated, accountable individuals.”
Another customer, Saul Greenberger, president of PharmScript, said: “As I set up my BlackBerry with Apptix’s customer support team, I was impressed by how amazingly patient and helpful they were. I selected Apptix as my hosted email provider because the sales department assured me I would encounter a smooth transition, and my experience with everyone on the Apptix team—from implementation to customer service—has consistently proven this to be true. The quick customer service response really makes Apptix stand out from the competition.”
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About Apptix
Apptix (OSE: APP) is the leading provider of hosted email, voice, and collaboration services for small and medium-sized businesses, serving over 20,000 companies worldwide. A pioneer in the hosted services space, directly and through its MailStreet subsidiary, Apptix offers a variety of hosted communications and IT services including Microsoft Exchange; VoIP; Microsoft SharePoint; Web conferencing and secure Instant Message via Microsoft Office Communications Server; Online Backup by EMC’s Mozy; mobile messaging (including BlackBerry and iPhone), compliance and archiving; and a Web presence solution that includes domain registration, DNS hosting, and Website hosting. Apptix provides the reliability and scalability of enterprise-class communications solutions at a small business price, freeing IT staff to focus on improving and innovating within their companies. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. Headquartered in Herndon, Virginia, Apptix is recognized as one of the CRN 2008 Fast Growth 100, Deloitte’s 2008 Virginia Technology Fast 50 and 2008 North American Technology Fast 500, Software Magazine’s 2008 Software500, and Washington Business Journal 2008 Fastest Growing Companies. For more information, visit www.apptix.com or www.twitter.com/apptix.
20May
APPTIX NAMED AS FINALIST FOR THREE 2009 AMERICAN BUSINESS AWARDSSM
Posted by admin as Apptix, Press Releases
Customer Service, Product Executive, and Product Department Recognized by Seventh Annual Stevie® Awards
Herndon, VA – May 20, 2009 – Apptix (OSE: APP), the industry-leading provider of hosted Microsoft Exchange email, VoIP phone service, and SharePoint collaboration services for small and medium businesses (SMBs), was named a finalist today in the Product Development/Management Executive of the Year, Product Development/Management Department of the Year, and Customer Service Department of the Year categories in The 2009 American Business Awards (Stevie Awards).
The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit entries to the ABAs — public and private, for-profit and non-profit, large and small. More than 2,600 entries from companies of all sizes and in virtually every industry were submitted for consideration in more than 40 categories.
Apptix’s product department and its vice president of product, Rick Rumbarger, were primarily recognized for the development and deployment of a new provisioning and management platform. This platform enabled Apptix to more rapidly bring products to market both directly and through resellers. As a result, Apptix launched an expanded suite of mission-critical products to meet and surpass the growing messaging, communications, and hosting needs of small and mid-size businesses.
Apptix was also recognized for dramatic, measureable improvements in its customer service and the actions taken to achieve these results. In 2008, Apptix consolidated multiple customer support centers at its Herndon, VA headquarters – creating a more focused environment – and invested heavily in monitoring tools that track and record call statistics. The company established significant customer service hiring standards, as well as a standardized internal training process. And, most importantly, Apptix’s management team instituted a company-wide commitment to customer service and operational excellence.
“We are thrilled that our company-wide improvement efforts in 2008 were recognized and rewarded with being named finalists for three American Business Awards,” said David Ehrhardt, CEO of Apptix. “I am proud of all our dedicated Apptix professionals who contributed towards making a strong impact on Apptix’s platform and product deployments, and customer satisfaction. Each and every employee has accepted our challenge of 2008, and is focused on and contributing to our ongoing product deployments and customer service.”
Stevie Award winners will be announced during the annual gala on Monday, June 22 at the Marriott Marquis Hotel in New York City. Six-hundred executives from across the U.S.A. are expected to attend. The ceremonies will be broadcast on radio nationwide by the Business TalkRadio Network and hosted by Cheryl Casone of Fox Business Network.
“Despite tough economic conditions, many organizations and individuals continue to exceed expectations,” said Michael Gallagher, founder and president of The Stevie Awards. “The results of the 2009 ABAs are a testament to the resilience, creativity, and hard work of American organizations, executives, and workers. We congratulate all of the finalists on their achievement and wish them well in the competition.”
Members of the Awards’ Board of Distinguished Judges & Advisors and their staffs will select Stevie Award winners from among Finalists in final judging that will continue through June 3. Finalists were chosen by business professionals nationwide during preliminary judging in April through early May.
Details about The American Business Awards and the list of finalists in all categories are available at www.stevieawards.com/aba.
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About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
Supporting sponsors of The 2009 American Business Awards include High Performance Technologies Inc., John Hancock, Lifelock, RCN Corporation, Softpro, and Ultimate Software. Media sponsor is the Business TalkRadio Network. Localization partner of the 2009 Stevie Awards is Lionbridge.
About Apptix
Apptix (OSE: APP) is the leading provider of hosted email, voice, and collaboration services for small and medium-sized businesses, serving over 20,000 companies worldwide. A pioneer in the hosted services space, directly and through its MailStreet subsidiary, Apptix offers a variety of hosted communications and IT services including Microsoft Exchange; VoIP; Microsoft SharePoint; Web Conferencing and Secure Instant Messaging (IM) via Microsoft Office Communications Server (OCS) 2007; Online Backup by EMC’s Mozy; mobile messaging (including BlackBerry & iPhone); email compliance and archiving; and an Online Presence solution that includes domain registration, DNS hosting, Virtual Private Servers (VPS), and Website hosting. Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. Headquartered in Herndon, Virginia, Apptix is recognized as one of the CRN 2008 Fast Growth 100, Deloitte’s 2008 Virginia Technology Fast 50 and 2008 North American Technology Fast 500, Software Magazine’s 2008 Software500, and Washington Business Journal 2008 Fastest Growing Companies. For more information, visit www.apptix.com or www.twitter.com/apptix.
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