LiveOffice

Exchange Hosting ‘LiveOffice’

04May

liveoffice exchange hosting LiveOffice is a leader in the field of hosted email and messaging services, with nearly 10 years experience providing complete email solutions for organizations of all sizes, from SMBs to Fortune 100 Enterprises. We process and protect millions of messages each day through a variety of hosted services, including Hosted Exchange 2007, email and instant message archiving, spam and virus protection, plus compliance and e-discovery solutions.

A Microsoft Certified Partner, LiveOffice is one of the first software-as-a-service (SaaS) companies to offer Hosted Exchange 2007. Designed to provide reliable, worry-free communications at an affordable price, our comprehensive service includes ActiveSync and supports various mobile messaging needs with Hosted BlackBerry Enterprise Server, Good Mobile Messaging and SharePoint Services. Our hosted offering also includes free Outlook 2007, 99.99-percent uptime, 24-7 technical support and automatic upgrades as new software becomes available.

LiveOffice Hosted Exchange Features:

Outlook 2007 and/or Entourage 2004
Outlook Web Access
Mobile Access – Blackberry, ActiveSync
Shared Calendars and Assisted Scheduling
Spam and Virus Protection
Collaboration Tools – SharePoint Services 3.0

URL: http://www.liveoffice.com
Email:
Phone: 800-374-2032
Price: Starting at $6.00/month

(20) Comments

02Sep

EMEA Office Systems Partners with LiveOffice for Cloud-based Email Archiving

Posted by admin as LiveOffice, Press Releases

New Partnership Delivers Enhanced Email Archiving Solutions to
EMEA Businesses
TORRANCE, Calif. & LONDON, September 2, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS), email archiving, email hosting and email continuity solutions, and EMEA Office Systems (EOS), a value-added reseller (VAR) based in the United Kingdom, today announced that they have formed a partnership to deliver LiveOffice’s cloud-based email archiving and e-discovery solutions to European businesses. This partnership extends EOS’s current offering, enabling the company to provide clients of all sizes with full-featured archiving solutions designed to alleviate email storage concerns, expedite legal discovery requests, meet compliance requirements and enhance end user productivity.

EOS was founded to bring the versatility and scalability of the SaaS delivery model to organizations throughout Europe, the Middle East and Africa (EMEA). “We’re looking to provide the EMEA region with all the assets that cloud-based email archiving brings to the table,” said Martin Blackmore, cofounder and director of EOS. “By offering rapid deployment capabilities and eliminating ongoing maintenance requirements and licensing fees, hosted solutions provide our clients with rich archiving capabilities minus the huge upfront capital investment.”

“We are very excited to welcome EOS to our partner program,” said Jim O’Hara, vice president of sales and business development for LiveOffice. “We believe that its specialized expertise in the European market combined with our award-winning technology will deliver the perfect combination of products and services to EMEA-based companies in need of cloud-based archiving and e-discovery solutions.”

IDC, a leading analyst firm, forecasts a compound annual growth rate of 23.9 percent worldwide for the hosted email archiving market during the 2007–2019 period.1 In addition, market research firm Radicati Group indicates that hosted email mailboxes in EMEA will grow from 398 million mailboxes this year to 564 million mailboxes by 2020.2 These numbers reflect the growth of broadband Internet availability, which has in turn increased organizations’ interest in hosted email and archiving solutions.

“An increasing number of our clients are inquiring about email archiving solutions delivered via the SaaS model, and we want to make sure we are able to provide them with the best products available—both to meet the needs of their IT departments as well as their end users,” said Mark Thomason, director for EOS. “With LiveOffice’s outstanding reputation in North America, we are confident that its hosted archiving offering is the right fit for our clients’ variety of needs.”

About LiveOffice
LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 9,000 clients and a 97-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com or follow us on Twitter at www.twitter.com/liveoffice.

About EMEA Office Systems
EMEA Office Systems (EOS) is a United Kingdom-based value-added reseller focused on providing software-as-a-service (SaaS) solutions in Europe, the Middle East and Africa (EMEA). The company works closely with LiveOffice and operates as an extension of the LiveOffice organization in Europe, working on their behalf with both end customers and partners. Founded in 2009 by Martin Blackmore and Mark Thomason, the company’s founders each have more than 25 years of enterprise software experience with organizations such as Symantec, Veritas, KVS, Sun, HP, KPMG, Sequent, Oracle, Informix, Plumtree and CACI. For more information, call 0845.299.7602 or visit www.emeaofficesystems.com.

1International Data Corp. “Worldwide Email Archiving Applications 2008-2019 Forecast Update and 2007 Vendor Shares” by Vivian Tero and Laura DuBois, Doc# 213701, August 2008.
2Radicati Group. “EMEA Hosted Email Market, 2009 – 2020” by Sarah Radicati and Keith Breed, June 2009.

01Sep

Cloud-based Email Archiving Provider LiveOffice First to Archive Microsoft Exchange 2010

Posted by admin as LiveOffice, Press Releases

LiveOffice “Pre-Migration Diet” Reduces Cost and Effort of Moving from Exchange 2003 and 2007
TORRANCE, Calif., September 1, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS), email archiving, email hosting and email continuity solutions, today announced that it has become the first email archiving provider to support Microsoft Exchange Server 2010. In addition to providing the e-discovery, mailbox management and compliance benefits of email archiving for Exchange Server 2010 users, LiveOffice’s hosted email archiving solution reduces the time and cost of migrating to the new platform by moving existing email data to a secure cloud prior to migration.

“The pending release of Microsoft Exchange Server 2010 is generating a significant amount of interest in the market,” said Brian Babineau, senior analyst with Enterprise Strategy Group. “Many of the inquiries we are fielding center on Exchange 2010 upgrade and migration strategies. We strongly believe that the implementation of an archiving solution is a great first step to prepare for an upgrade, as it allows companies to copy and secure legacy messages and attachments to an accessible and fully searchable, non-production environment. Executing the archive process with a SaaS provider such as LiveOffice frees up internal resources to help plan and execute the upgrade when the organization is ready.”

LiveOffice Microsoft Exchange Server 2010 “Pre-Migration Diet”
To make the transition to Exchange Server 2010 smoother, LiveOffice provides a simple process for shrinking customers’ Exchange data stores prior to moving them, thus speeding up the transition process.

LiveOffice Personal Archive: First, clients enable journaling on their existing mail servers, allowing LiveOffice to capture data in its secure cloud, which effectively eliminates the need to migrate that data in the future. With Personal Archive’s robust architecture, end users are able to view all archived email (legacy and current) from the comfort of their Microsoft Outlook client.
LiveOffice CloudMerge for Microsoft Exchange: Next, clients can leverage LiveOffice’s proprietary CloudMerge technology to automatically and securely transfer data from existing Microsoft Exchange 2003 or 2007 mail stores to LiveOffice Personal Archive. Again, this data is available for view by end users directly from Microsoft Outlook.
LiveOffice CloudMerge for PST Files: LiveOffice’s CloudMerge technology is also able to securely ingest an organization’s PST files into the centrally managed, hosted archive—eliminating the most common source of data loss and IT headaches.
“Skinny Migration:” With all historical and ongoing email securely stored in LiveOffice’s cloud-based archive, IT administrators only need to migrate a small amount of data to their upgraded Exchange 2010 environment.
Finally, an organization’s relationship with LiveOffice doesn’t end once the migration is complete. With legacy data safely ingested into the cloud-based archive, organizations can delete messages from the mail server as needed to improve server performance and reduce the risk of data loss. In addition, auditors and other authorized personnel have easy access to a centralized archive of messages where they can perform advanced searches and retrieve data on demand from the archive to satisfy legal and compliance requests. Simultaneously, end users have access to their personal archives and can instantly find emails and attachments they need, even if they no longer reside in their inbox or on the corporate mail server.

27Aug

Windsor Foods Selects LiveOffice for Cloud-Based Email Archiving and E-Discovery

Posted by admin as LiveOffice, Press Releases

Company’s Archiving Project Takes Flight with Deployment Across 11 Facilities
TORRANCE, Calif., August 27, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS), email archiving, email hosting and email continuity solutions, today announced that Windsor Foods has deployed LiveOffice Personal Archive and LiveOffice Discovery Archive to provide unlimited storage capacity, improved server performance and e-discovery capabilities to its more than 600 users spread throughout 11 U.S. facilities.

A national provider of frozen food products, Windsor Foods required a scalable email archiving and e-discovery solution to address its rapidly growing data stores, which were pushing the company’s in-house mail servers to near capacity and beginning to cause performance issues. Windsor Foods’ Vice President of Information Technology, Stephan Henze, knew they had to make a choice: “Start deleting, buy more storage or start archiving.”

Following a lengthy evaluation of the leading on-premise email archiving providers, Henze —once a skeptic of the SaaS delivery model —determined that a hosted email archiving solution would be the best fit. “SaaS is definitely the way to go for email archiving because of the amount of data involved, especially when you consider the total cost of ownership of an on-premise solution, which includes added costs for backups, storage and disaster recovery,” Henze notes.

In addition, Windsor Foods needed an archiving solution with e-discovery functionality and Discovery Archive proved to be the best match. “I felt it was important to implement an e-discovery solution as a best practice,” Henze added. “It’s quite a bit of work to retrieve data. We may or may not have it. An email archiving solution makes responding to e-discovery requests much easier—and faster. We know our data is there, and finding it would be a much more labor-intensive process without Discovery Archive. Plus, the interface is very clean and easy to navigate. There’s not a need for a lot of training —after only 15 minutes, I could easily do it.”

Windsor Foods believes that enhanced search capabilities will also greatly improve user productivity, since end users can now retrieve lost or deleted data from their own archives without involving IT or help desk staff. “We expect that Personal Archive will have a long-term positive impact on our day-to-day operations,” said Henze.

Henze also recalls the immediate benefit he experienced when using Personal Archive’s search functionality for the first time —“It’s much easier to locate information, using LiveOffice Personal Archive instead of Outlook search. I needed to find a PDF file in an email that was two-and-a-half years old. I conducted a search with only a couple parameters and quickly found it with the search filters.”

Another benefit of selecting a SaaS archiving solution was the rapid implementation process. Henze remarks, “It was easy to deploy without interrupting normal business operations, and the learning curve was short.” Once deployed, the company saw a bump in overall system performance and legacy data became easier to manage and recover. “It’s much faster to find things in searches with the LiveOffice email archiving solutions. Overall, we couldn’t be happier with our vendor choice,” said Henze.

13Aug

Cloud-based Email Archiving Provider LiveOffice Recognized on Inc. 5000

Posted by admin as LiveOffice, Press Releases

TORRANCE, Calif., August 13, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS), email archiving, email hosting and email continuity solutions, has been named on the Inc. 5000, an annual list of the fastest-growing companies in the country. This recognition is the result of LiveOffice’s three-year growth rate of 122 percent, which has been driven by an increase in demand from organizations of all sizes for cloud-based email archiving. LiveOffice services enable companies to better manage growing email storage requirements, meet strict compliance regulations and legal requirements, while enhancing end-user productivity.

“We are very pleased to be ranked by Inc. as one of the nation’s fastest-growing, privately-held companies. Our current success is proof that the time is right for organizations of all sizes to move their email archiving to the cloud,” said LiveOffice CEO Nick Mehta. The company now serves 9,000 clients and expects continued growth the rest of the year as demand for email archiving services delivered via the software-as-a-service model increases. “We are extremely excited about the leadership position we have secured in the archiving industry and the opportunities we have in front of us this year.”

The 2009 Inc. 5000 is ranked according to percentage revenue growth from 2005 through 2008. To qualify, companies must have been founded and generating revenue by the first week of 2005, and therefore able to show four full calendar years of sales. Additionally, they have to be U.S.-based, privately held, for profit and independent—not subsidiaries or divisions of other companies—as of December 31, 2008. Revenue in 2005 must have been at least $200,000, and revenue in 2008 must have been at least $2 million. The top 10 percent of companies on the list comprise the Inc. 500, now in its 28th year.

About Inc. Magazine
Founded in 1979 and acquired in 2005 by Mansueto Ventures LLC, Inc. (www.inc.com) is the only major business magazine dedicated exclusively to owners and managers of growing private companies that delivers real solutions for today’s innovative company builders. With a total paid circulation of 712,961, Inc. provides hands-on tools and market-tested strategies for managing people, finances, sales, marketing and technology. Visit us online at Inc.com.

03Aug

Cloud-based Email Archiving Provider LiveOffice Continues to Deliver Record Revenue

Posted by admin as LiveOffice, Press Releases

Industry Recognition and Software-as-a-Service Adoption
Drive Archiving Client Base to 9,000
TORRANCE, Calif., August 3, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS), email archiving, email hosting and email continuity solutions, today reported record-setting revenue for the second quarter of 2009. The strong financial results were driven by increased demand for cloud-based technologies, the launch of proprietary automated migration technology and expansion into new channels.

“We are extremely excited about our continued growth and the leadership role we have taken in the rapidly expanding, highly competitive SaaS archiving industry. As more organizations look to offload IT tasks to the cloud, archiving via the SaaS model is becoming a hot topic,” said Nick Mehta, CEO of LiveOffice. “This is also the perfect opportunity for us to thank our 9,000 existing clients for their continued loyalty. We are 100-percent committed to the continued improvement of our services to meet their needs.”

Second quarter highlights include:

Industry recognition: LiveOffice was recently recognized by industry leading analyst firm Gartner Inc. as the largest provider of outsourced email archiving services in North America, based on total number of clients as of Dec. 31, 2008.¹ The company also received accolades from the Technology Council of Southern California as a finalist for its 2009 Emerging Software Company of the Year award.
Launch of proprietary LiveOffice CloudMerge migration technology: Until now, a major barrier to adopting a cloud-based archiving service has been migrating data from existing stores. The CloudMerge tools, a suite of user friendly applications and connectors, fully automate the migration, ingestion and consolidation of legacy data. These first-of-their-kind tools help organizations of all sizes capture data from a variety of mailbox sources, including on-premise email stores, hosted email stores, legacy email archives and personal archives.
First Hybrid Partnership: LiveOffice and Mimosa Systems forged the first partnership between on-premise and cloud-based email archiving providers. The companies joined forces to develop a beta version of LiveOffice CloudMerge for Mimosa NearPoint, which seamlessly connects Mimosa’s on-premise archive with LiveOffice’s cloud-based archive. The tool delivers cost-effective, long-term storage and expedited external e-discovery for on-premise Microsoft Exchange Server environments.
Expansion into New Channels: This quarter, LiveOffice pioneered the first-ever email archiving plugin for the Spiceworks IT management portal, enabling companies to implement a fully featured cloud-based email archiving solution with a simple, five-click installation process. This development effort puts the company’s technology at the fingertips of the Spiceworks community, with a membership including more than 700,000 information technology professionals.
Client Retention & Renewals: LiveOffice recorded high retention rates and renewals in part due to the company’s increased focus on client service. As part of this initiative, the company unveiled its Client Bill of Rights, which pledges to maintain absolute transparency and honest communication with LiveOffice’s growing client base.

23Jun

LiveOffice and Mimosa Forge First Partnership to Provide Integrated On-Premise and Cloud-Based Email Archive

Posted by admin as LiveOffice, Press Releases

Industry Leaders Deliver Predictable Storage Costs and Expedited eDiscovery
TORRANCE, Calif., June 23, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS), email hosting, email archiving and email continuity solutions, today announced beta availability of LiveOffice CloudMerge for Mimosa NearPointTM, a software application that seamlessly connects Mimosa’s on-premise archive to LiveOffice’s cloud-based archive. The joint offering leverages the best of both infrastructures to deliver cost-effective, long-term storage and expedited external eDiscovery for on-premise Microsoft Exchange Server environments.

“We have been a longtime client of the Mimosa NearPoint solution. Until now, we have used Mimosa’s archiving solution to cull emails for discovery and then exported those messages to physical media for our citizens to review for FOIA requests,” said Santhosh Samuel of Palm Beach County, Florida. “With LiveOffice CloudMerge for Mimosa NearPoint, we are able to give cloud-based review to our attorneys, partners and citizens in a ‘neutral’ environment, while reducing the cost and time involved in processing eDiscovery and FOIA requests.”

“Organizations should not be deciding whether or not to archive email – they should be determining how,” said Brian Babineau, senior analyst with Enterprise Strategy Group. “Previously, customers had to choose between an on-premise or software-as-a-service implementation model. Mimosa and LiveOffice’s partnership makes the ‘how’ decision much easier, enabling organizations to experience the best of both worlds by supplementing long-term storage and offline access with a cost-effective cloud option that translates into predictable, fixed storage costs and more efficient eDiscovery review. This hybrid approach delivers tremendous value to organizations faced with uncertain storage costs and complex eDiscovery and FOIA requests.”

Available today, the beta version of LiveOffice CloudMerge for Mimosa NearPoint delivers two key benefits to joint customers:

Unlimited Tiered Storage Option (UTSO): With UTSO, enterprises can implement a tiered storage archive, where recent data is kept in local storage with NearPoint, while older content is moved to LiveOffice using the CloudMerge tool and stored at a low, fixed monthly price. Moving data transparently to the cloud means content, regardless of size, can be stored infinitely with no ongoing management required. With this model, storage costs remain fixed, providing IT managers, CIOs and CFOs with the added benefit of expense predictability.
Expedite External eDiscovery Review: The solution can be configured to seamlessly push select, on-premise content to LiveOffice to support eDiscovery and Freedom of Information Act (FOIA) requests. This transparent movement of data via the LiveOffice CloudMerge tool provides a secure “neutral” zone where custodians, legal counsel, case assessment managers, citizens and partners can easily review messages online, eliminating the need for manual processing and export to physical media. CloudMerge for NearPoint enables enterprises to fully satisfy legal and operational demands, resulting in greater compliance and organizational efficiencies.
CloudMerge for Mimosa NearPoint provides companies with the ultimate flexibility by satisfying both short and long-term retention policies and helping to ease the data storage debate within organizations. Mimosa clients benefit from the ability to easily send as much or as little of their archived data as they like to the cloud. In addition, it eases the burden on internal IT resources by providing network administrators with a way to make permitted data easily accessible to end users or external third parties. The CloudMerge application also means that LiveOffice clients can benefit from meeting granular, folder-based retention policies that require storing certain data on-premise, while still achieving cost efficiencies by storing some data in the cloud. Plus, the Mimosa NearPoint solution enables LiveOffice users to perform more forensic searches of their on-premise Exchange Server.

Pricing & Availability
The beta version of LiveOffice CloudMerge for Mimosa NearPoint is available beginning today. Please contact LiveOffice or Mimosa Systems for pricing information.

About Mimosa NearPoint
Mimosa NearPoint addresses critical customer requirements around archiving, eDiscovery, regulatory compliance, business continuity, and storage optimization in a unified solution. Mimosa NearPoint proactively captures email, files, SharePoint content and instant messages; and provides legal search workflow, employee supervision, immediate mailbox and message recovery, disaster recovery, and self-service search and access in one solution. By leveraging cost-effective storage and advanced classification rules, NearPoint also optimizes content storage and reduces overall infrastructure costs.

About Mimosa
Mimosa Systems, Inc. delivers next-generation email, file and SharePoint archiving solutions for information immediacy, discovery, and continuity. Mimosa NearPoint is the industry’s most comprehensive unstructured information management software solution for email, files, collaboration systems and instant messages, enabling archiving, eDiscovery, storage management, and recovery in a unified solution. Mimosa is a Microsoft Gold Certified Partner, recognized for its competencies in networking infrastructure solutions, ISV/software solutions, and advanced infrastructure solutions. Mimosa was founded in 2003 and is based in Santa Clara, California, with offices in Canada, France, Germany, the United Kingdom, Japan, China, Australia, and India. For more information, visit http://www.mimosasystems.com.

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.

22Jun

LiveOffice Launches First Email Archiving Plugin to Spiceworks Community

Posted by admin as LiveOffice, Press Releases

Plugin Provides Free Cloud-based Email Archiving with Unlimited Storage
TORRANCE, Calif., June 22, 2009 — LiveOffice, the leading provider of software-as-a-service (SaaS), email hosting, email archiving and email continuity solutions, today announced the availability of its LiveOffice Mail Archive plugin for Spiceworks’s community of more than 700,000 information technology (IT) professionals. While Spiceworks is the first to provide the IT industry with free network management software, LiveOffice is the first to provide its community members with a free plugin for email archiving. This application helps users better manage their messaging environments and eliminates the need for mailbox quotas and PST file storage, while also ensuring that email is always accessible and available with a built-in continuity feature.

“LiveOffice automates the email archiving setup and implementation process, which is traditionally an enormous operational burden for customers wanting to save messages for extended periods of time,” said Brian Babineau, senior analyst for Enterprise Strategy Group (ESG). “They’ve put an easy-to-use, turnkey archiving solution at the fingertips of IT professionals worldwide, providing a variety of organizations with the opportunity to experience the benefits of email archiving firsthand without any sort of long-term commitment.”

How It Works
With a simple, five-click installation process, LiveOffice Mail Archive plugin users are up and archiving in hours, rather than weeks or months—without ever speaking to a customer service agent. Once installation of the plugin is complete, your network administrator enables journaling on the Microsoft Exchange Server to begin archiving messages and attachments. In addition to the monitoring capabilities provided by Spiceworks, the plugin adds a visual representation of what’s taking place in your email archive through the use of a dynamic pie chart. It displays the total size of your archive, the total number of emails archived and an individual breakdown of archive consumption per user. End users also have the option to deploy a fully integrated web folder that resides in their existing Microsoft Outlook client and enables them to instantly search and restore old emails and attachments stored in the archive. Plus, users with administrative rights have the ability to create policy alerts based on specific keywords, monitor phrase violations and tag emails for further review and/or investigation.

“We’re thrilled to have the LiveOffice Mail Archive plugin available to the 700,000 Spiceworks small business IT pros,” said Scott Abel, co-founder and CEO of Spiceworks. “It’s a great way to help them tap into the power of archiving, storage and continuity services in the cloud – all from within their daily workflow in Spiceworks.”

Pricing & Availability
The LiveOffice Mail Archive plugin is available through Spiceworks at no charge for the first five users. Organizations looking to archive more than five users can contact LiveOffice directly for more information and pricing.

About Spiceworks
Founded by network and systems management software pioneers, Spiceworks develops the first free social IT management application that incorporates crowdsourcing to help over 700,000 small businesses simplify everything IT. Spiceworks makes it easy for IT pros to manage their networks, collaborate to solve technology problems, and find the best practices, products and services they need day-to-day. Spiceworks is a privately held company headquartered in Austin, Texas with funding from Austin Ventures and Shasta Ventures. For more information visit www.spiceworks.com.

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.

20May

LiveOffice Recognized by Leading Industry Analyst Firm in “Outsourcing Email Archiving: 2009 Update”

Posted by admin as LiveOffice, Press Releases

Company Also Announces Record Quarterly Revenue and New Client Acquisitions

TORRANCE, Calif., May 20, 2009 – LiveOffice, a leading provider of software-as-a-service (SaaS), email hosting, email archiving and email continuity solutions today announced that analyst firm Gartner, Inc. has recognized the company as the largest provider of outsourced email archiving services in North America based on total number of clients as of Dec. 31, 2008.¹

According to this recent report from Gartner, “Demand for e-mail active archiving products and services continues to escalate, as pure financial industry compliance considerations are being replaced by the broader market requirements for message retention, mail server management and legal discovery support.” The report also states that, “Most organizations should be doing some kind of e-mail archiving. Organizations must implement in-house or outsource an e-mail archive that can be immediately useful for legal discovery, supervisory requirements and retention compliance.”

In addition, LiveOffice today also announced strong first quarter results, with its best quarter ever in terms of revenue and number of new clients. CEO Nick Mehta noted, “Our record quarterly results demonstrate the growing interest in cloud-based email archiving services from customers large and small across all industries. We are extremely proud to be named the largest provider in the North American outsourced email archiving space by such a highly respected analyst firm. We believe our success is a result of the trust our more than 8,500 clients have put in us and the commitment we have to exceeding their expectations.”

¹Gartner, Inc. “Outsourcing E-Mail Archiving:2Q09 Update ” by Adam W. Couture, April 27, 2009.

About LiveOffice

LiveOffice is a leading provider of software-as-a-service email archiving and Hosted Exchange 2007 solutions, with more than 8,500 clients and a 99-percent client-retention rate. Founded in 1998 and backed by leading private-equity firm Summit Partners, the company has more than 100 employees with deep experience in messaging, including executives and board members from Symantec, Microsoft, FrontBridge and Postini. For more information, call 800.374.2032 or visit www.liveoffice.com. Visit the LiveOffice Blog at http://blog.liveoffice.com.

No Comments

01May

Technology Council of Southern California Names Email Archiving Provider LiveOffice 2009 Emerging Software Company of the Year Finalist

Posted by admin as LiveOffice, Press Releases

TORRANCE, Calif., May 1, 2009 – The Technology Council of Southern California yesterday namedLiveOffice an esteemed finalist in the Emerging Software Company of the Year category. The awards were presented at the Technology Council’s annual gala event on Thursday, April 30, in downtown Los Angeles at the historic Millennium Biltmore Hotel. Now in its 15th year, the Technology Industry Awards recognize Southern California-based technology leaders that have made outstanding contributions to the industry over the past year.

“We’re honored to be recognized by the Technology Council and are proud to be a part of Southern California’s innovative software community,” said LiveOffice CEO, Nick Mehta. “Since our founding in 1998, we have helped more than 8,500 clients meet their email archiving and compliance requirements while maintaining a client-retention rate of 99-percent. We are grateful for this recognition and want to thank both our clients for their continued loyalty and our employees for their tremendous dedication and hard work.”

Cofounded a decade ago by Alexander Rusich and Matt Smith, who now serve as chief visionary officer and chief operating officer respectively, LiveOffice was one of the first technology companies in the financial services industry to recognize that software could be effectively and securely delivered as a service via the Internet. Today, the company has grown into one of the industry’s leading email archiving and compliance providers, helping thousands of clients across a range of businesses manage their ongoing messaging needs.

According to Rick Sharga, president, Technology Council, “It’s especially gratifying to see how successful this year’s finalists have been in spite of the economic climate. The Technology Council of Southern California is pleased to honor LiveOffice as a technology leader and innovator from Southern California in 2009.”

Reaching more than 25,000 people throughout the region, the Technology Council of Southern California is the premier forum for providing the events, connections, information and resources to help technology companies succeed. For more information on the 2009 Technology Industry Awards, including a complete list of finalists, please visit

http://www.tcosc.org/site/c.jeJNIROxErH/b.3671373/k.9EFA/Industry_Awards.htm.

About the Technology Council of Southern California

The Technology Council of Southern California is the premier forum for the region’s technology leaders, providing events, connections, information and resources to help technology companies succeed. From recognizing excellence in innovation through its annual awards event to providing access to funding through VentureNet, the Technology Council supports companies throughout their entire corporate lifecycles. Founded in 1991 as the Software Council of Southern California, the Technology Council has an 18-year history of supporting technology companies across the region. For more information, visitwww.tcosc.org.

About LiveOffice

LiveOffice and its logo are trademarks of LiveOffice LLC. All other company names and products may be trademarks of their respective companies.

No Comments

16Apr

Cloud-Based Email Archiving Provider LiveOffice Launches Client Bill of Rights

Posted by admin as LiveOffice, Press Releases

New LiveOffice Mail Archive Features Accompany Announcement, including LiveOffice CloudMerge Tool to Automate Migration

TORRANCE, Calif., April 16, 2009 — LiveOffice, a leading provider of software-as-a-service (SaaS),email hosting, email archiving and email continuity solutions today launched its first-ever Client Bill of Rights. This effort represents LiveOffice’s pledge to maintain absolute transparency and honest communication with its 8,500 clients nationwide. In addition, the Client Bill of Rights proactively addresses common concerns from prospective cloud-based solution users, in terms of clarifying charges, ownership of data, service availability and system security.

“LiveOffice’s Client Bill of Rights is a testament to the company’s expertise in the SaaS messaging industry. With more than 10 years experience delivering enterprise-class security and high network uptime, LiveOffice understands that trust is only gained by continuously meeting or exceeding expectations and honoring service level commitments to its clients and prospects,” said Brian Babineau, senior analyst for Enterprise Strategy Group (ESG).

These are the 10 articles, all of which have been ratified by LiveOffice’s executive team and employees:

The right to be treated fairly and honestly during your buying experience: We listen to your needs, requests and expectations, and provide a consultative approach during your decision-making process.
The right to see a clear description of all charges with no hidden fees: We provide complete consistency across our quote, service contract and monthly invoice.
The right to access your data anytime, anywhere: We understand that YOU own your data, so we provide easy access to it 24–7–365.
The right to 99.99-percent uptime of your services: We utilize independent, third-party specialists to monitor the availability of our services to ensure optimal uptime.
The right to data security, both in transit and at rest: We use encryption technology to securely transfer your email and safeguard it from unauthorized access and tampering.
The right to e-discovery and audit support: We provide advanced search tools and all necessary certifications to help you quickly respond to any audit or e-discovery request.
The right to escalate your concerns if you feel that your needs are not being met: We encourage you to contact our executive team if your needs are not met via our normal support channels.
The right to new product releases at no additional cost: We add ever-increasing functionality with regular service upgrades, which are automatically available with your standard subscription.
The right to provide input into our product direction: We routinely solicit your suggestions on desired features via client satisfaction surveys and regular client webcasts.
The right to an update or resolution on service requests within 24 hours: We deliver 90-percent first-call resolution and promise to keep you updated until your issue is resolved.

In a recent LiveOffice survey of prospective clients, 69 percent of respondents had concerns over the security of their data when entrusting it to a third party. “It’s now more important than ever for SaaS vendors to provide clients with a high level of comfort regarding the security and ownership of their data. Unquestionably, LiveOffice’s Client Bill of Rights is a step in the right direction. It helps clients better understand what to expect from LiveOffice when it comes to technology enhancements, access to data and client support,” added ESG’s Babineau.

New Mail Archive Features

In addition to today’s Client Bill of Rights announcement, the company also introduced the latest enhancements to LiveOffice Mail Archive. The newest features provide users with enhanced tools for legacy data migration, advanced encryption within their archive and expanded mail server support.

LiveOffice CloudMerge: The CloudMerge migration tool automates the process of moving email data from both on-premise email servers and hosted services to the cloud-based Mail Archive with rapid speed, limited effort for administrators and minimal impact to end users.
NetApp DataFort-based encryption: While many companies are concerned about the security of their data in the cloud, Mail Archive eases these worries by providing greater protection for emails, attachments and instant messages stored in its archives. Now, all messages stored in Mail Archive can automatically be encrypted, using DataFort, a hardware-based encryption system from industry-leading storage vendor NetApp.
Lotus Notes/Domino support: In addition to seamless integration with Microsoft Exchange Server, Mail Archive now supports additional corporate mail servers, including Lotus Notes/Domino. While archive integrations with Lotus Notes/Domino servers have been historically challenging, Mail Archive is the first solution to deliver an extremely administrator-friendly process. Plus, this expanded support is great news for companies running heterogeneous messaging environments that also need a single, unified SaaS archiving solution to meet their mailbox management, compliance and legal discovery needs.

About LiveOffice

No Comments

More Exchange Hosting Reviews

MSExchangeReviews.com

Exchange Hosting ‘LiveOffice’

LiveOffice

EMEA Office Systems Partners with LiveOffice for Cloud-based Email Archiving

Windsor Foods Selects LiveOffice for Cloud-Based Email Archiving and E-Discovery

LiveOffice and Mimosa Forge First Partnership to Provide Integrated On-Premise and Cloud-Based Email Archive

LiveOffice Launches First Email Archiving Plugin to Spiceworks Community

LiveOffice Recognized by Leading Industry Analyst Firm in “Outsourcing Email Archiving: 2009 Update”

Company Also Announces Record Quarterly Revenue and New Client Acquisitions

About LiveOffice

Technology Council of Southern California Names Email Archiving Provider LiveOffice 2009 Emerging Software Company of the Year Finalist

About the Technology Council of Southern California

About LiveOffice

Cloud-Based Email Archiving Provider LiveOffice Launches Client Bill of Rights

New LiveOffice Mail Archive Features Accompany Announcement, including LiveOffice CloudMerge Tool to Automate Migration

New Mail Archive Features

About LiveOffice

Subscribe to Feed

Main Menu

Exchange Hosting Providers

Latest Exchange Providers

Latest Exchange Reviews

Most Reviewed Providers