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Exchange Hosting for June, 2003

TORRANCE, Calif., June 19, 2003 - LiveOffice Corporation, a leading provider of web-based products for financial services professionals nationwide, announced today that it has integrated its proprietary instant messaging (IM) monitoring and storage system into AdvisorMail, LiveOffice’s industry leading, regulatory-compliant email monitoring, archival and retrieval solution. This new feature meets the guidelines set forth in the National Association of Securities Dealers’ (NASD) Notice to Members issued on June 18, 2003 requiring member firms to “ensure that their use of instant messaging is consistent with their basic supervisory and record keeping obligations.”

Building on its proven track record of delivering a reliable solution to the financial services marketplace for email monitoring, archival and retrieval, this new feature enables financial services firms to:

  • Cost effectively protect their representatives from non-compliance penalties
  • Meet the new requirements set forth by the NASD for the proper handling of IM communications
  • Monitor, archive and retrieve all internal and external IM communications
  • Centralize their representatives on a single IM system managed by the firm
  • Customize the IM interface specific to their proprietary logo and branding

For representatives, AdvisorMail allows them to:

  • Meet their financial services firm’s guidelines for the proper handling of IM communications
  • Centralize all business-related IM and email on the AdvisorMail system
  • Effectively use IM to grow and promote their financial practice and connect in real-time with important clients and prospects
  • Continue using their existing IM client of choice for personal communications

“Financial services representatives are rapidly adopting instant messaging as a tool to grow their practice and better connect with clients and prospects in real-time. Prohibiting the use of this communication is simply no longer an option,” said Ann Davis, director of business development for LiveOffice Corp. “Our new IM technology is designed to meet the needs of financial services firms and their representatives, while promoting enhanced client communications for just dollars a day.”

TORRANCE, Calif. and CHICAGO, June 17, 2003 - LiveOffice Corporation (, a leading provider of web-based products to businesses of all sizes, today announced that it has entered into a partnership agreement with SmartBlast (, a top full-service email marketing company targeting the promotional products industry. As part of the agreement, SmartBlast will offer LiveOffice’s LiveSiteManager, a proprietary instant messaging and web site monitoring technology, to its customer base to help them increase the effectiveness of their email campaigns and improve response rates.

“The ability to provide our client base with instant messaging capabilities should not only improve their customer service and overall responsiveness but ultimately help them sell more products,” said Michael Ryan, president of SmartBlast. “Our beta testing of LiveSiteManager proved to us that the product fully supports the needs of the promotional products industry. We are confident that our partnership with LiveOffice will positively impact our customers’ sales and marketing results.”

Beginning today, SmartBlast customers can improve their online sales and marketing results by connecting in real-time with their customers through key online touch points, including emails and web pages. As a testament to SmartBlast’s commitment to its customers and confidence in LiveSiteManager, the company has already integrated this bi-directional communication technology into its daily email promotions and web site to provide an enhanced level of customer support.

LiveSiteManager allows users to:

  • Connect with visitors in real-time through LivePresence, an instant messaging (IM) button that can be embedded in web sites, emails, online auctions pages and more
  • Know who is on their web site, where they came from and what search words they typedinto a search engine to find the web site
  • Initiate chat sessions with web site visitors to answer questions and assist with navigation, while overcoming objections and closing important sales
  • Conduct multiple chat conversations at one time, instead of just a single phone call
  • Increase sales by inviting visitors to view more in-depth product presentations through desktop sharing that can be initiated from a web site or chat session

“LiveSiteManager’s extensive research and development process has proved to us that more and more customers are demanding the immediacy of face-to-face communication over the Internet,” said Andy Estep, vice president of business development for LiveOffice Corp. “This partnership symbolizes a joint commitment between our companies to provide the promotional products industry with interactive communication tools that increase revenues and reduce operational costs.”

For more information about the LiveSiteManager Partner Program, call (800) 251-3863, ext. 143 or visit


LiveOffice Corp. Launches New Partner Program

Posted by Exchange Hosting Reviews as LiveOffice, Press Releases

TORRANCE, Calif., June 10, 2003 - LiveOffice Corporation (, a leading provider of web-based products for businesses of all sizes, today launched a new program to distribute its LiveSiteManager (www.livesitemanager) product to small businesses through partnerships with companies specializing in Internet advertising, direct marketing and web hosting.

LiveSiteManager is an online sales and marketing tool that enables businesses of any size to connect with customers and prospects in real-time via a proprietary instant messaging (IM) technology that can be instantly embedded in web sites, emails, online auction pages, banner advertisements and more.

Through the new program, LiveSiteManager partners will gain a competitive advantage by providing their customers with a bi-directional, real-time communication tool specifically designed to improve online sales and marketing results. Participating partners will enjoy access to new revenue sources, while providing their end customers with a proven solution for initiating and closing online sales. In addition, LiveOffice will work to establish co-marketing opportunities with partners and provide any necessary technical and customer support.

“LiveSiteManager’s proven track record of helping small businesses’ improve their online sales performance has created a high volume of interest in the product,” said Travis Watkins, director of business development for LiveOffice Corp. “In evaluating the best way to adequately meet the heightened demand for LiveSiteManager, we firmly believe that a partnership program is the best avenue for accommodating our customers’ needs as quickly as possible.”

LiveSiteManager users will benefit from features, including:

  • LivePresence touches customers in real-time with an IM button that can be added to a variety of online communications, including web sites, online auction pages, emails and html newsletters
  • Caller ID maximizes selling opportunities by displaying a clear identification of each incoming online sales request in an easy-to-read spreadsheet format and enables sales representatives to accept or reject chat sessions
  • Visitor Monitoring takes the guesswork out of online selling, letting retailers and sellers know what products are most popular by tracking the navigation patterns of site visitors, providing a record of how they enter the site and indicating which search engine keywords they use to find the web site
  • Proactive Chat adds a personal touch to online retailing by allowing sales representatives to initiate interactive chat sessions with visitors during critical points in the selling process
  • Sales Plus lets sales professionals multitask in a way never before possible by enabling online sales representatives to conduct multiple customer conversations at the same time via an easy-to-use chat interface
  • Remote Desktop Sharing helps close more sales by allowing sales representatives to invite visitors into real-time product demonstrations and reviews directly from their web site or chat session

System Requirements
The operator must be on Windows 98 and above with Internet Explorer 5.0 and above.

For more information about the LiveSiteManager Partner Program, call (800) 251-3863, ext. 143 or visit