Microsoft Exchange White Papers from Hosted Exchange Provider
TORRANCE, Calif., December 20, 2005 - To ease the burden the New York transit strike is placing on businesses and workers, LiveOffice (www.liveoffice.com), a leading provider of web services, today announced that it is offering free web conferencing and teleconferencing services to any New Yorker affected by the strike.
The Metropolitan Transit Authority (MTA) estimates that more than 7 million people ride the city’s busy transit system each day. By giving New Yorkers access to its conferencing services, LiveOffice wants to help commuters work from home using the Internet rather than wasting hours trying to get to the office. LiveOffice’s IMConferencing system allows users to conduct full featured online meetings, while the company’s teleconferencing solution provides access to on-demand, reservationless conference calling at any time.
“We want everyone in New York to have access to conferencing technologies so that they can effectively conduct business from home without commuting,” said Ted Heieck, product manager for LiveOffice Corp. “Our web-based services are easy to use and perfectly suited to help New Yorkers stay productive during the transit strike.”
For more information on how to obtain free access to LiveOffice’s web-based conferencing services, please call 800.374.2032 or visit www.liveoffice.com.
TORONTO, December 13, 2005 – Messaging service provider, Ceryx announced today that RAND Worldwide®, one of the world’s leading providers of professional services to the engineering community, has outsourced their messaging system to Ceryx’s Hosted Exchange 2003. The move enables over 380 RAND employees in 70 client service centres around the world to communicate and collaborate in a secure and reliable messaging infrastructure.
Through various acquisitions, RAND’s messaging infrastructure had become a mix of dated e-mail systems limiting the functionality and overwhelming their IT department with the amount of time it took to support and maintain. Managing their e-mail system and resolving related issues consumed much of the department’s time and diverted attention away from other projects integral to the company’s core business.
E-mail is critical to RAND. It is the primary means of communication between their global offices in different time zones and it is integrated with many of their business systems. “When you’re a global business, your messaging infrastructure holds the company together,” said Roger Smith, Director of Information Systems for ENGINEERING.com, the company managing RAND’s Information Systems requirements. “RAND needed a more reliable and redundant system”.
“After a thorough evaluation, we chose to replace RAND’s internal messaging systems with Ceryx’s Hosted Exchange 2003 environment because of their experience in migrating from complex and unique messaging environments and their ability to deliver a secure, reliable and highly available service with 24 hour, 7 days-a-week customer support,” explained Smith.
“We are very pleased to have RAND, as a customer. Delivering highly available messaging and collaboration services and help desk support is critical for their business, we understand that and think we have the best solution in this market space,” said Gus Harsfai, President and CEO of Ceryx.
Ceryx Hosted Exchange 2003 is a full-service solution that includes 24/7end-user support, e-mail security with an advanced anti-virus and anti-spam with sophisticated quarantine management. Ceryx works closely with all clients to ensure a well-planned migration to our high availability service. The unique architecture is fully redundant, with real-time block-level data replication to secondary systems, in geographically dispersed data centers.
ABOUT RAND Worldwide
RAND Worldwide is one of the world’s leading providers of professional services and technology to the engineering community and companies looking to improve their competitiveness, productivity and profitability by enhancing key aspects of their Product Lifecycle Management (PLM) and Architecture, Engineering and Construction (AEC) capabilities, including planning, development, and management. As a leading technology independent systems integrator in the world, RAND Worldwide employs over 380 people in over 70 sales and client service centers around the world. The Company’s corporate head office in Mississauga, Ontario, Canada can be reached at 905-625-2000. Visit www.rand.com for more information.
Ceryx helps businesses achieve email reliability by bringing together operational experience, advanced infrastructure, and proprietary research and product development with leading messaging and collaboration solutions. With operations in Toronto and New York, as well as Tier 4 redundant data centres in both cities, Ceryx’s team of senior messaging professionals have met Fortune 500 companies’ messaging needs across North America for more than 17 years. Ceryx offers clients a suite of messaging services that include hosted and managed email systems, and email security. Visit www.ceryx.com for more information.
For more information, please contact:
(416) 203-3656 ext. 224
Bill Di Nardo
(416) 482-9659 ext. 107
December 12th, 2005 LIVERMORE, CA - LANLOGIC announced today it has achieved the second milestone in Microsoft’s new Partner Program. This accomplishment consists of earning the coveted Advanced Infrastructure Solutions Competency. The Advanced Infrastructure Solutions Competency is designed for partners with proven expertise in designing and/or implementing complex infrastructure solutions such as Active Directory®-based and Microsoft Integration Server design and deployment solutions, or Microsoft Exchange Server migration or deployment solutions. Because customers are increasingly asking to do more with less, partners with the Advanced Infrastructure Solutions Competency can identify their unique skill in helping customers access management solutions, improving operational efficiency and reducing security risks.
The Microsoft Advanced Infrastructure Solutions Competency is sub-divided into several specializations. The specialization Lanlogic has earned is titled Active Directory and Identity Management. This competency specialization requires Lanlogic to have employed two or more Microsoft Certified Professionals who have achieved an advanced certification, such as a Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows Server 2003 or Microsoft Windows 2000 Server, and have passed a rigorous technical proficiency exam.
In addition, each competency award also requires submission and confirmation of 3 customer references featuring Active Directory design and deployment or Microsoft Identity Integration Server implementation.
“Our industry partners allow us to deliver high-quality solutions and applications to our customers. And we’re always looking at ways to improve our relationships,” said Paul Flessner, senior vice president of the Server Platform Division at Microsoft. “Solutions Competencies enable Microsoft to provide resources and training to partners seeking to meet, and even surpass, customer needs. The competencies also provide industry partners with a way to showcase their expertise to customers who depend on them for services, such as building their critical infrastructure needs such as storage and hosting solutions.”
“We are extremely pleased to have earned the Advanced Network Infrastructure Solutions Competency in the Microsoft Partner Program. The competency allows us to take the second step in demonstrating our expertise and relationship with Microsoft to our customers,” said Joe Foos, Director of Sales & Marketing. “Proving our specialization in Active Directory and Identity Management demonstrates our commitment to ongoing excellence and expectations with our team of senior network engineers. The benefits provided through this competency award will allow us to continue to enhance the offerings that we provide for customers.”
TORRANCE, Calif., November 22, 2005 - Just in time for the holidays, LiveOffice Corp. (www.liveoffice.com), a leading provider of web services, today launched a free teleconferencing service to help family members spread throughout the country and abroad create a Virtual Dinner Table.
With high travel costs, work commitments and the war, more and more families are separated by great distance and unable to gather around the same dinner table this holiday season. LiveOffice’s Free Conferencing puts the joy back into the season by helping families create virtual gatherings on a single phone line where they can reminisce about old times, share exciting news and send well wishes - all for free.
How it Works
Anyone with access to an Internet-connected PC can create a Virtual Dinner Table in seconds by visiting http://freeconferencing.liveoffice.com and entering their name and email address. No credit card information or contract is required to use the service.
The system will automatically generate an email containing the dial-in number, conference code and moderator code. To invite family members to the Virtual Dinner Table, all the host has to do is determine the date and time of the call and provide guests with that information as well as the dial-in number and conference code.
The call is a normal toll call. Participants’ using a pre-paid phone card, an internet phone service such as Vonage or monthly cellular phone plan, where long distance minutes are included, will not incur additional charges.
Families can also use LiveOffice’s Free Conferencing to schedule a toll-free call. The host of the call will then pay the low per minute rate of $0.04 per minute per participant for the duration of the call.
LiveOffice’s teleconferencing services are also available with the company’s IMConferencing web meeting application.
SAN FRANCISCO, November 16, 2005 - LiveOffice Corporation (www.liveoffice.com), provider of AdvisorMail (www.advisormail.net), today launched eAuditor+, a pre-populated word and phrase lexicon designed to better meet the needs of financial services’ professionals required to monitor, store and retrieve electronic communications in compliance with SEC, NASD and NYSE regulations. Developed in consultation with some of the nation’s leading compliance experts, eAuditor+ greatly reduces the flagging of false positives in email messages, attachments and instant message transcripts within the AdvisorMail system.
eAuditor+ contains a comprehensive list of words and phrases that top compliance professionals in the financial services industry have identified as potentially problematic in the course of electronic communications between financial services professionals and their clients and/or business associates. With eAuditor+, system administrators have the ability to add or delete words and phrases at any time based on their needs. If a word or phrase is deleted from eAuditor+ by an administrator, it can always be added back with the click of a single button.
“The last thing in-house compliance personnel want to deal with is volumes and volumes of false positive messages requiring their review and approval. From the start, AdvisorMail’s ability to reduce the time it takes compliance staff to fulfill their oversight responsibilities has been one of its most important features,” said Steve Uhring, vice president sales and marketing for LiveOffice Corp. “The new eAuditor+ lexicon reflects our continued commitment to compliance workload reduction and is specifically designed to help minimize the occurrence of false positives during email search and retrieval, while curtailing the total number of messages requiring review.”
How it Works
In AdvisorMail’s optional pre-review mode, eAuditor+ pre-screens messages before they are sent externally and prevents emails containing non-compliant language from being delivered until they are reviewed and approved by an in-house auditor. In post-review mode, all messages are screened against eAuditor+ and flagged for further review by an auditor, but are not prevented from being delivered to the intended recipient. In both instances, auditors have the convenient and timesaving option of attaching a note to the message advising the employee of the violation and providing further instructions.
eAuditor+ is easy to use and can be customized to meet the needs of any financial services organization, ranging from registered investment advisory firms to hedge funds and independent broker-dealers.
Pricing & Availability
The eAuditor+ lexicon is AdvisorMail’s new, default word and phrase lexicon and replaces the eSupervisor Premium lexicon. eAuditor+ is available now to AdvisorMail users at no additional charge. For those not using AdvisorMail, the eAuditor+ lexicon may be purchased for $4,000.
Pricing for the AdvisorMail product suite, which enables automated monitoring, archiving and retrieval of emails and instant messages, begins at approximately $200 per month.
NASD Fall Securities Conference
LiveOffice will demonstrate AdvisorMail and the eAuditor+ lexicon today through Friday at the NASD Fall Securities Conference taking place at the San Francisco Marriott.
October 31, 2005 LIVERMORE, CA - LANLOGIC announced it has once again earned certified status in Microsoft’s Partner Program, which recognizes LANLOGIC’s expertise and impact in the technology marketplace. As a Certified Partner, LANLOGIC has again demonstrated expertise with Microsoft technologies and proven ability to meet customer needs. Microsoft Certified Partners receive a rich set of benefits, including access, training and support, that give them a competitive advantage in the marketplace.
Since 1995, Lanlogic has excelled at providing the most-qualified and most-responsive technology support and service to clients all over the San Francisco Bay Area. Our team of over 20 Microsoft Certified Professionals make a difference every day in organizations, both large and small. Customers such as Uncle Credit Union, Livermore Library, Alameda County Transportation Improvement Authority, Novazone, and Alloptic all rely on us to ensure stability and reliability in their technology infrastructure.
“Only companies that have demonstrated high levels of customer service, proved their experience and attained advanced certification receive the designation of Microsoft Certified Partner,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. “Today, Microsoft recognizes LANLOGIC for its skills and expertise in providing customer satisfaction with Microsoft products and technology.”
In addition to earning certified status, LANLOGIC has declared a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner’s capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.
Microsoft Certified Partners enrolled in the Networking Infrastructure Solutions Competency have proved their competency in implementing technology solutions based on either the Microsoft Windows Server 2003 or Windows® 2000 Server operating system, with a particular focus on Microsoft Small Business Server 2000 and Windows Small Business Server 2003. These implementations may include solutions that connect Windows-based servers, PC locations and the Internet; installation of a server farm; or a small-business Windows Server stand-alone solution that includes file and print capabilities.
“We are extremely pleased to have again earned certified status in the Microsoft Partner Program again. The certified status allows us to clearly promote our expertise and relationship with Microsoft to our customers,” said Joe Foos, Director of Sales & Marketing. “The benefits provided through our certified membership will allow us to continue to enhance the offerings that we provide for customers.”
TORRANCE, Calif., October 4, 2005 - To alleviate the hassles that rising gas costs and airline budget cuts are creating for financial advisors, LiveOffice Corp.’s (www.liveoffice.com) IMConferencing division today launched the Filler-Buster program. This initiative gives financial advisors the opportunity to replace travel with web conferencing at a special “Filler- Buster” price of $150 for three months. All profits from the Filler-Buster program will be donated to Hurricane Katrina and Rita disaster relief efforts.
With gas prices around $3 per gallon in most cities, any investment advisor that drives to client meetings is experiencing the pain of increasing fuel costs. In addition, with more airlines filing for bankruptcy protection, experts predict airplanes will be even more crowded with fewer standby options for busy advisors commuting between client meetings and other professional commitments.
Until now, web conferencing has been too costly and complicated for many advisors. IMConferencing offers an entirely new conferencing experience with a highly intuitive user interface, cost effective pricing model and retention options to meet regulatory compliance requirements. Plus, the Filler-Buster program brings three months of online conferencing to financial advisors for a flat rate of $150.
“In recent weeks, many of our financial advisor customers have told us how much they dread standing in long airport lines or filling up their gas tank. The Filler-Buster program is an attractive option for these advisors and eliminates the waiting game so they can focus on what is most important to them,” said Stephen Uhring, vice president sales and marketing. “IMConferencing is the perfect alternative to traveling and the Filler-Buster program is the ideal opportunity for financial advisors to give online conferencing a try.”
IMConferencing’s useful features for advisors include the ability to:
Collaboration 101 for Financial Advisors: Frequently Asked Questions Now Available
LiveOffice is also offering complimentary copies of its Collaboration 101 guide for financial advisors. This document outlines the popular features of online web conferencing systems and provides quick tips on how advisors can maximize their collaboration investment. To obtain a copy, please send an email to [email protected] and put FAQ in the subject line.
Pricing & Availability
LiveOffice is currently offering three months of IMConferencing at a flat rate of $150. This offer is available to the first 1,000 people that sign up by visiting www.imconferencing.com/fillerbuster.
LiveOffice is already offering IMConferencing at no cost to anyone affected by Hurricane Katrina or Hurricane Rita until their business returns to normal. For more information, please contact LiveOffice at 800.374.2032.
TORRANCE, Calif., September 20, 2005 - LiveOffice Corporation (www.liveoffice.com), provider of AdvisorMail (www.advisormail.net), today announced that Steve Uhring, vice president of business development, will participate in next week’s Schwab IMPACT conference. Mr. Uhring, scheduled to serve as a panelist, will join other industry experts to discuss how technology can satisfy compliance and regulatory issues for financial advisors.
Mr. Uhring and the other panelists will discuss how technology can help advisors meet compliance requirements, including the new SEC rules surrounding email retention and surveillance. As part of the discussion, these experts will provide attendees with helpful insight on how technology can increase efficiencies and reduce risk. The panel entitled, “Technology Solutions for Compliance and Regulatory Issues,” is scheduled for Tuesday, September 27th at 4 p.m. pacific time and will take place at the Washington State Convention and Trade Center.
In addition to his duties as vice president of business development, Mr. Uhring is a principal of LiveOffice. Since 2000, his work on the AdvisorMail system, an email and instant message compliance solution that meets SEC, NASD and NYSE requirements, has helped the product become the top choice for investment advisory firms in need of automated message surveillance, storage and retrieval. He has more than two decades of experience working with professional services, having served as a senior vice president of sales and marketing for Commerce Clearing House, and as a small business consultant. Mr. Uhring is a frequent speaker on the benefits of leveraging Internet solutions to grow and protect financial service practices.
Schwab IMPACT 2005
In addition to Mr. Uhring’s panel appearance, LiveOffice will demonstrate its suite of Internet solutions for financial advisors in booth #410 at the conference, taking place September 25th 28th at the Washington State Convention and Trade Center.
TORRANCE, Calif., September 19, 2005 - LiveOffice Corporation (www.liveoffice.com), today announced that AdvisorMail (www.advisormail.net) has become the top provider of email and instant message compliance for the independent Broker Dealer market. Based on a strategic planning study conducted by the company, AdvisorMail is now in-use by 45% of the industry’s leading independent Broker Dealers.
LiveOffice reported a surge in growth during the second quarter of this year, which it attributes to securities regulations requiring Broker Dealers to systematically monitor and archive their registered representatives’ electronic communications, including emails and instant messages. The AdvisorMail system provides unparalleled service and support for Broker Dealers with multiple branch offices and thousands of registered representatives.
“Time and time again, we are told by customers that our archiving and compliance program for independent Broker Dealers is unrivaled in the industry,” said Ann Davis, director of business development for LiveOffice Corp. “LiveOffice is proud to now be the number one provider of message management and compliance services to the Independent Broker Dealer market.”
How AdvisorMail Works
AdvisorMail provides all the features and functionality financial services firms need to costeffectively meet regulatory requirements for electronic message management. With customers ranging from leading Broker Dealers to hundreds of Registered Investment Advisers and Hedge Funds, AdvisorMail has quickly become one of the most in-demand message monitoring and archiving services available today. AdvisorMail captures any and all customer-defined messages, indexing and storing them in a secure and highly searchable database powered by GPS technology. Compliance and legal personnel are able to access, search and retrieve messages via the solution’s intuitive, web-based interface, at any time. The AdvisorMail system meets SEC Rule 17a-3, SEC Rule 17a-4, SEC Rule 204-2, NASD Rule 3010, NASD Rule 3110, HIPAA, Gramm-Leach Bliley Act and Sarbanes-Oxley requirements for the proper handling of emails and instant messages.
Pricing & Availability
The AdvisorMail product suite is available now and includes AdvisorMail for Broker Dealers, AdvisorMail HF for hedge funds and AdvisorMail Lite for investment advisory firms with 15 or fewer email addresses. System pricing begins at just $2,500 annually.
September 16th, 2005 LIVERMORE, CA - LANLOGIC announced today it has achieved the first milestone in Microsoft’s new Partner Program. This accomplishment consists of earning the Network Infrastructure Solutions Competency. Microsoft Certified Partners enrolled in the Networking Infrastructure Solutions Competency have proven their competency in implementing technology solutions based on either the Microsoft Windows Server 2003 or Windows® 2000 Server operating system, with a particular focus on Microsoft Small Business Server 2000 and Windows Small Business Server 2003. These implementations may include crafting solutions that connect Windows-based servers, PC locations and the Internet; installing a server farm; or building a small-business Windows Server stand-alone solution that includes file and print capabilities.
“We place tremendous value on our partners, who help us deliver solutions and applications to customers,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft. “Solutions Competencies provide an integrated partnering framework that recognizes an enterprise’s expertise and rewards it for the effect it has in the technology marketplace. It also allows companies to demonstrate for customers their knowledge of building solutions based on Microsoft technologies, such as setting up networks using Windows Server 2003 and Windows Small Business Server 2003.”
Each competency award also requires submission and confirmation of 3 customer references featuring the implementation, customization, or maintenance of Windows Server 2000 or Windows Server 2003 technology, or Small Business Server 2000 or Windows Small Business Server 2003. Each reference must feature a project that was completed within the last 12 months.
“We are extremely pleased to have earned the Network Infrastructure Solutions Competency in the Microsoft Partner Program. The competency allows us to clearly promote our expertise and relationship with Microsoft to our customers,” said Joe Foos, Director of Sales & Marketing. “The benefits provided through our certified membership will allow us to continue to enhance the offerings that we provide for customers.”
SAN DIEGO, Calif., September 15, 2005 - LiveOffice Corporation (www.liveoffice.com), today announced the launch of the AdvisorCredit referral program at the Financial Planning Association’s (FPA) Annual Conference and Exposition. Designed by the company’s AdvisorSquare division, the nation’s #1 provider of financial websites, this referral initiative embraces the importance of word-of-mouth and online referrals in the financial advisory business and rewards AdvisorSquare’s 12,000 financial advisor customers for spreading the word about the growing importance of establishing a website presence.
With nearly 70% of U.S. households online*, financial advisors can no longer afford to ignore the proven growth opportunities that result from marketing their services via the Internet. Research shows that almost every age group, especially soon-to-be retiring baby boomers, is using the Internet on a regular basis for researching potential service providers, conducting business transactions and shopping. These findings, coupled with the prevalence of residential high-speed Internet access and data gathered from AdvisorSquare customer surveys, led to the development of the AdvisorCredit program.
The AdvisorCredit initiative simultaneously rewards existing and new customers for selecting AdvisorSquare to help them market their practice online. As part of this pilot program, every time an existing AdvisorSquare website owner refers a new client, they receive an AdvisorCredit, which is good for a free month of web hosting services. In turn, the new client receives $100 off the setup cost of their new site. Existing customers are entitled to one AdvisorCredit per referral and can accumulate as many credits as they want, giving them the opportunity to earn month after month of free web hosting services.**
“With almost everyone using the Internet these days, I realized that if someone asked for my website address, I didn’t want to tell them that I didn’t have one. I researched the various website providers and AdvisorSquare’s professional-looking designs and simple setup made it the obvious choice,” said Ronald W. Hannes, president of Hannes Financial Services, Inc. (www.hannesfinancial.com). “The best part was that AdvisorSquare’s efforts didn’t stop as soon as my website was done. Their ongoing customer care, education and training programs have continued to provide me with invaluable tips on how to maximize my Internet investment.”
AdvisorSquare’s unique approach to website development and hosting has provided over 12,000 financial advisors nationwide with the knowledge they need to maximize their investment in a financial website. AdvisorSquare offers ongoing education and training programs that help advisors promote their practice online, acquire new clients, improve client services and increase sales with a multitude of web-based tools. In addition, GetHits!, AdvisorSquare’s members-only newsletter, offers monthly tips on how to market a financial website and drive traffic.
FPA Annual Conference & Exposition
LiveOffice is demonstrating its entire suite of web-based solutions for financial advisors in booth #535 at the FPA Annual Conference & Exposition taking place at the San Diego Convention Center today through Sunday.
LiveOffice will also demonstrate its product line at the upcoming Schwab IMPACT conference in booth #410, taking place September 25-28 at the Washington State Convention and Trade Center in Seattle. LiveOffice’s Vice President of Sales & Marketing Steve Uhring is scheduled to speak at the conference.