Microsoft Exchange White Papers from Hosted Exchange Provider
SAN JOSE, Calif., October 15, 2003 - Today at JupiterMedia’s Fall 2003 Instant Messaging Planet conference, LiveOffice Corporation (www.liveoffice.com), a leading provider of enterprise Internet technologies and services packaged and priced for the small to medium-sized business market, announced that it has begun beta testing its IMConferencing (IMC) product, the first real-time collaboration application that seamlessly integrates the immediacy of instant messaging (IM) with the powerful features of traditional web conferencing.
From any Internet-connected PC, IMC users are able to launch impromptu or scheduled web meetings directly from IM sessions. During the course of a chat session, the host can lead participants through web pages, share files or applications, connect into a simultaneous telephone conference and archive the meeting transcript for future reference.
IMC’s administrative console enables users to schedule meetings for a future date and time, automatically invites guests, sends reminders, distributes meeting materials and populates the host’s calendar with RSVPs. Every IMC chat and meeting session can be integrated into LiveOffice’s suite of compliance monitoring solutions, which allow companies in regulated industries, such as financial services and healthcare, to monitor and archive ommunications.
“Most web conferencing products are priced and packaged for large companies with big budgets and advanced infrastructure. However, our research indicates that small businesses understand the benefits of web conferencing, but view the technology’s cost, complexity and lack of personalized customer support as a large barrier to adoption,” said Matthew Smith, chief operating officer of LiveOffice Corp. “IMConferencing eliminates these concerns and enables companies to cost effectively conduct important business over the web, increasing productivity and reducing expenses.”
IMConferencing is the company’s newest addition to the collaborative applications marketplace. More than two years ago, LiveOffice created LivePresentation, which allows users to deliver real-time slide presentations from their web site, to meet the needs of small business people who wanted to travel less, but maintain strong relationships with clients around the world. In January 2002, the company introduced LiveSiteManager, an interactive sales and marketing solution, which enables businesses of any size to connect with customers and prospects in real-time via a proprietary instant messaging system that can be embedded in web sites, banner advertisements, online auction pages and emails.
LiveOffice can be found in booth #119 at the Instant Messaging Planet Conference and Expo, taking place today and tomorrow. In addition, LiveOffice’s Chief Operating Officer Matthew Smith will serve as a speaker at the event’s “Commerce Meets Public IM” conference session scheduled for tomorrow.
LiveOffice’s IMConferencing product is scheduled for a January 2004 public release.
TORRANCE, Calif., October 14, 2003 - LiveOffice Corporation (www.liveoffice.com), a leading provider of web-based products for financial services organizations nationwide, announced today that it has partnered with FaceTime Communications (www.facetime.com) to provide AdvisorMail users with access to webbased, cross-platform instant message (IM) monitoring and archiving capabilities. Designed specifically for financial services organizations, LiveOffice’s AdvisorMail solution monitors and stores emails and IMs according to the regulatory guidelines set forth by the Securities and Exchange Commission (SEC), National Association of Securities Dealers (NASD) and the New York Stock Exchange (NYSE).
Integrating FaceTime’s IM Auditor product into the AdvisorMail system enables LiveOffice to provide financial services organizations with a hosted version of FaceTime’s leading IM regulatory compliance solution. These capabilities will provide compliance officers with the ultimate flexibility, allowing them to monitor and archive chat transcripts from any IM client, including Yahoo, MSN and AOL. The AdvisorMail system scans IM transcripts against an industry-specific lexicon of compliance-controlled words and phrases to detect the use of any questionable language and flags suspicious transcripts for further review by a compliance officer. To ensure that organizations are properly prepared for audits, AdvisorMail’s proprietary filtering system archives all communications and simplifies future retrieval.
“Wall Street’s rapid adoption of instant messaging coupled with new regulations have forced the financial services community to quickly integrate electronic monitoring and storage capabilities into their existing systems and policies,” said Ann Davis, director of business development for LiveOffice Corp. “Incorporating FaceTime’s IM Auditor into our web-based AdivsorMail system gives busy compliance and IT professionals the features they need at a price that fits their budget and meets their implementation timeline.”
LiveOffice will demonstrate AdvisorMail and some of its other products in booth #119 at JupiterMedia’s Fall 2003 Instant Messaging Planet Conference and Expo, taking place October 15 16 in San Jose, CA. In addition, LiveOffice’s Chief Operating Officer Matthew Smith will serve as a speaker at the event’s “Commerce Meets Public IM” conference session scheduled for October 16.
The company will also be presenting its AdvisorMail solution at the upcoming NASD Fall Securities Conference 2003 in Scottsdale, AZ on October 15 17.