Microsoft Exchange White Papers from Hosted Exchange Provider
Des Moines, Iowa —May 23, 2007— In the early morning hours of Thursday May 17th an unexpected power transformer malfunction interrupted business services for several companies in Urbandale, Iowa. LightEdge customer 3pL Corp., a transportation/ logistics management company serving the open freight shipping industry, was one of the businesses affected by this incident along with many other area businesses.
3pL Corp., as part of its services, assures customers of continuous access to Internet tracking and load management technology and continuity of service as part of an extensive disaster recovery plan. The plan includes locating its critical technology at a secure center with extensive back up capability, onsite backup generation and use of LightEdge’s, Edge Business Continuity Center.
Without extensive pre-planning, the resulting power outage could have left 3pL Corp. unable to maintain extended access to the applications and communication devices that linked them to their customers during a peak freight processing time. With the need to remain available to their customers, 3pL quickly contacted LightEdge Solutions to utilize the company’s business continuity facility in Altoona.
The implementation of a virtual management concept is a key part of the 3pL Corp. strategic plan. The company currently receives many managed services through LightEdge including: Wide-Area-Networking, Managed Backup, Security, Internet, Hosted Microsoft Exchange and Hosted PBX Voice-over-IP. 3pL is also working with LightEdge to provide additional services related to their business continuity needs. At the time of the incident, the service contracts with LightEdge were not yet through the final approval stage.
“As fate would have it, this was our opportunity to test the plan before the contracts were signed,” said 3pL Corp. Executive VP – Technology Integration, Carl Waldenmaier. “LightEdge took care of us in our time of need. The process reinforced our ideas both on the importance of having a sound business continuity plan and the partnership that we have developed with LightEdge Solutions.”
Without incident, computer access and phone service was established that morning for 3pL staff members at the Edge Business Continuity Center in Altoona. The workers were able to resume operational activities until the power was fully re-established for the corporate office.
“People normally associate Disaster Recovery with infrequent events such as fire, or extreme weather. Simple things like fiber cuts and power outages happen more frequently and can be just as impacting to a business.” stated Jim Masterson, chairman and chief executive officer of LightEdge Solutions. “The LightEdge and EdgeBCC teams came together beautifully to ensure that 3pL staff were productive within a short amount of time.”
About 3pL Corp.
3pL Corp. is a leading edge, data based technology-driven full service supply chain management company serving primarily flatbed freight shippers. It is a knowledge-driven systems improvement company that develops cost and quality enhancement solutions to reduce supply-chain problems. 3pL Corp. employs Logistic Specialists that manage orders from product creation to final delivery to the end customer through a network of Affiliated and Core carriers. The company has a cadre of systems-improvement experts with 80 years combined experience in the trucking industry. For more information, visit the 3pL Corp. website at www.3plcorp.com.
About the Edge Business Continuity Center
Edge Business Continuity Center (EdgeBCC) is a state-of-the-art facility located in Altoona, IA offering over 10,000 square feet of secure, environmentally controlled data center space and over 300 disaster recovery workstations provisioned with desktops and VoIP phone handsets. The facility has been built around a highly redundant private network infrastructure, allowing for some of the highest service level agreements in the industry. For more information, visit the EdgeBCC Web site at www.edgebcc.com.
About LightEdge Solutions
LightEdge Solutions® empowers businesses to be more productive, mobile and effective with managed voice and data services delivered through a multi-homed, Cisco Powered Network data center environment. By out-tasking voice, data and IT services, small and medium sized businesses are able to realize unparalleled scalability and reliability with a lower total cost of ownership and reduced administration. For more information about services available for your business, visit LightEdge’s web site at www.lightedge.com.
LightEdge Solutions® and the LightEdge Solutions logo, and Scale-on-Demand™ are trademarks, registered trademarks, or service marks of LightEdge Solutions, Inc. EdgeBCC™ and the EdgeBCC logo are trademarks, registered trademarks, or service marks of the Edge Business Continuity Center. All other brands or products are trademarks or registered trademarks of their respective holders.
“Digital Disaster Preparedness” Service Available for Any Florida Company With Internet Domain Name
GULF BREEZE, FL, May 22, 2007 - AppRiver, a leading provider of email security solutions, today announced it will once again partner with the Florida Chamber of Commerce to offer free emergency email protection, including spam and virus filtering, for all Florida businesses during the 2007 hurricane season.
Now in its third year, the “Digital Disaster Preparedness” program is designed to protect and preserve email traffic for those businesses whose IT infrastructures are directly threatened by a hurricane. From June 1 to November 30, businesses with an internet domain name can activate the service online in less than 10 minutes once their area has been issued a hurricane warning.
Once a company signs up for the service, AppRiver will monitor that company’s email server activity. If the receiving server is affected by a hurricane, AppRiver will begin queuing the business’ incoming email messages in one of its own securely located data centers until that company’s email servers are up and running again. The company can also request for its email to be redirected elsewhere or made available online, so the business can remain functional during the storm and the post-storm recovery period.
“As a business that relies heavily on secure email services, we know first-hand how critical email is to function in today’s business market, and we hope to make it easier for other businesses to avoid the lost customers and lost opportunities that can come with the disruption of email service,” said Michael Murdoch, CEO of AppRiver. “We’re excited to be able to offer this service to all Florida companies, who are especially vulnerable to hurricanes, flooding and other natural disasters.”
“We’re looking forward to teaming up again with AppRiver to help other Florida businesses protect their operations throughout the hurricane season,” said Blake Gehres, Chief Technology Officer, Florida Chamber of Commerce. “We hope all Florida companies will take advantage of this valuable service if their area is issued a hurricane warning.”
To access the free service, businesses need only visit the Florida Chamber web site (www.floridachamber.com) or the AppRiver web site (www.appriver.com) and click the button marked “Digital Disaster Preparedness.” Users will be guided through a simple process from that point or they can call AppRiver at 1-866-223-4645.
About the Florida Chamber of Commerce
Established in 1916 as Florida’s first statewide business advocacy organization, the Florida Chamber of Commerce is the state’s largest federation of employers, chambers of commerce and associations, representing more than 137,000 employers. The Chamber works within all branches of government to affect those changes set forth in the annual Florida Business Agenda, and which are seen as critical to the continued improvement of Florida’s business environment.
AppRiver is a privately held provider of business email solutions, including Microsoft Exchange 2003 hosting and spam and virus filtering, with more than 14,000 customers using its managed services and over 25,500 businesses worldwide using its solutions. Founded in 2002, AppRiver is headquartered in Gulf Breeze, Florida.
TORRANCE, Calif., May 15, 2007 AdvisorMail, the division of LiveOffice Managed Messaging Services focused on financial services companies, today announced the availability of an updated package of web-based management reports that streamline compliance department workflow and improve productivity levels for large organizations required to review their electronic messages in accordance with regulatory requirements.
Existing clients indicate that AdvisorMail’s updated reporting capabilities have reduced auditor oversight time by 95%, transforming their traditional, half-day audit process into a virtually instant activity. The latest features provide information on relevant message activity by regional office, auditor and end user to facilitate audit preparation, auditor performance reviews and compliance risk identification. Approved personnel in the corporate office have the ability to customize each report according to time period, regional office, auditor or archive user. All reports, which can be printed or exported to a spreadsheet, provide supervisors with a real-time snapshot on compliance oversight activities related to the daily volumes of emails and IMs that flow in and out of their organization.
“The vast majority of the nation’s independent broker-dealers trust LiveOffice to provide them with best-of-breed email archiving, compliance and eDiscovery capabilities that improve corporate productivity, while meeting stringent regulatory requirements,” said Asma Ghobriel, customer relationship manager for the AdvisorMail division. “AdvisorMail’s updated reporting capabilities are a value-added service for our large clients and enable them to directly respond to NASD’s increased scrutiny of firms’ email review processes at both the field and corporate levels.”
AdvisorMail’s new management reports respond to the unique needs of organizations with multiple compliance auditors. The new suite provides views of the following email compliance functions:
LiveOffice’s AdvisorMail meets all regulatory requirements for the proper handling of emails, attachments, Bloomberg messages and IMs. Used by 65% of the nation’s top independent broker-dealers and hundreds of registered investment advisory (RIA) firms, AdvisorMail aggregates all inbound, outbound, internal messages and attachments in an easily searchable database and provides search and retrieval (eDiscovery) capabilities that help organizations comply with SEC, NASD, and NYSE regulations related to electronic records management.
Q1 2007 Highlights - Record Bookings Help Maintain EBITDA
Neutrality While Investing for the Future
Herndon, Virginia and Oslo, Norway - May 9, 2007
Recurring revenue grew by 7% over the fourth quarter of 2006 to $7.82 million in the first quarter of 2007 and top line revenue also grew by 7% to $8.3 million in the same period. The organic recurring revenue and top-line growth in Q1 over Q4 was 11% on a pro forma basis, taking into account channel contract terminations at the end of Q4 2006. The revenue loss from these contract terminations was offset by strong organic growth in small and medium-sized business (SMB) bookings across the Company’s operating divisions, as well increased SharePointSite bookings.
EBITDA decreased to a loss of $0.12 million from a 2006 fourth quarter gain of $0.2 million. Net loss decreased to $1.49 million compared to a loss in the fourth quarter of 2006 of $0.79 million. Operating expenses increased $0.78 million, or 12%, to $7.3 million in Q1 2007 compared to $6.5 million in Q4. The increase in operating expenses, and accordingly the reduction in EBITDA and Net Loss, relate primarily to investments the Company made in conjunction with the development and deployment of its Exchange 2007 platform. The Company plans to consolidate all existing operating divisions on this platform beginning in the second half of 2007.
The Company closed the fourth quarter with $1.9 million in cash exclusive of $4.75 million, net of cash used to acquire WebMessenger, Inc., raised in the company’s recent equity offering.
* Launch of VoIP Services - In March the Company introduced Apptix Voice, a new hosted Voice over Internet Protocol (VoIP) solution, to provide customers with reliable, affordable and feature-rich IP telephony services. As previously announced, Apptix Voice is initially available through its MailStreet division and is built on the enterprise-class BroadSoft platform. Apptix Voice will be delivered through a Software as a Service model similar to the Company’s email and collaboration solutions.
* Sales Success - The Company set another sales record in Q1, booking approximately 25,900 seats of Exchange, an increase of 6% over the fourth quarter of 2006. MailStreet, ASP-One and Mi8 were the primary growth drivers within the direct business.
The Financial Information has been prepared in accordance with IAS 34 - Interim Financial Reporting (IFRS). The group quarterly accounts have been prepared in accordance with the same principles as the annual financial statements (IFRS).
Financial statements may be reviewed in their entirety at http://investor.sharepoint.apptix.net/default.aspx.
Leading global e-mail service provider virtually eliminates image-based spam with Symantec
DENVER, CO - May 8, 2007 – Symantec Corp. (Nasdaq: SYMC) today announced that global e-mail service provider USA.NET is using Symantec Brightmail AntiSpam to significantly improve the detection and blocking of unsolicited e-mail messages, delivering more reliable e-mail services to its customers. As part of USA.NET’s multi-layer antispam approach, Symantec has helped the company achieve a fourfold improvement in the catch rate of image-based spam. Symantec has also helped enhance USA.NET’s protection from spam-borne threats, including viruses, spyware and phishing attempts, minimizing spam-related productivity loss for its customers and reducing the burden on its own e-mail infrastructure.
Based in Colorado, USA.NET is the trusted provider of mission critical e-mail services to more than 1,300 corporate customers in more than 120 countries. In addition to offering several levels of hosted Microsoft Exchange and Commercial Messaging Services (CMS), the company provides customers with spam and virus protection, multiple layers of security such as Transport Layer Security (TLS) encryption, mobility, and a 99.9 percent service level agreement for guaranteed uptime.
“Blocking spam and the potentially serious threats associated with spam-borne viruses are very important to USA.NET and our customers,” said Dan Wills, vice president of operations, USA.NET. “Symantec is instrumental in virtually eliminating spam, which enables us to focus on our mission of delivering high-quality, reliable e-mail services.”
Reducing the Threat of Image-Based Spam
A Symantec customer since 2002, USA.NET was highly successful in detecting and eliminating spam from its customers’ inboxes. However, in 2006, USA.NET experienced a dramatic increase in the generation of image-based spam—unsolicited e-mail that text-based spam filters are unable to catch—which threatened the company’s quality of service and caused an increase in customer complaints.
USA.NET upgraded to Symantec Brightmail AntiSpam 6.0.4, which included new enhancements that Symantec analysts developed for detecting image-based spam. Since its implementation, USA.NET has more than quadrupled the catch-rate of image-based spam and customer complaints regarding image spam have ceased.
“Successfully blocking image spam is an important benefit for our customers and a key service differentiator for USA.NET,” said Victor Silva, director of client services, USA.NET. “We have a three-layered approach to detecting and stopping spam, and Symantec is a critical component of our solution.”
Symantec Brightmail AntiSpam has a 99.99 percent accuracy rate with virtually no false positives. In addition, the software protects customers from harmful phishing attempts by detecting phishing e-mails received at more than two million decoy e-mail accounts in Symantec’s Global Intelligence Network. Every day, Symantec updates its filters worldwide via Symantec LiveUpdate to effectively block these messages and reduce the risk of USA.NET’s customers inadvertently giving away personal information to spammers.
Operational Efficiency and Increased Customer Retention
USA.NET’s customers are not the only beneficiaries of more effective detection and elimination of spam. Because image-based spam is five to seven times larger than text-based spam it has an unexpected and costly impact on USA.NET’s e-mail infrastructure, increasing e-mail server processing times and storage space. Symantec has helped the company reduce the processing and storage burden on its infrastructure by as much as 90 percent.
“Our customers hear about the problems that image spam is causing in most companies and they are thankful that it is not affecting them,” said Silva. “It is a valuable benefit for our customers and one of the reasons why they continually renew their service contracts with us.”
Symantec is a global leader in infrastructure software, enabling businesses and consumers to have confidence in a connected world. The company helps customers protect their infrastructure, information, and interactions by delivering software and services that address risks to security, availability, compliance, and performance. Headquartered in Cupertino, Calif., Symantec has operations in 40 countries. More information is available at www.symantec.com.
Cited as the Top Player in the Hosted Email Market for 2006 by The Radicati Group, Inc., USA.NET, The Global eMessaging Service Provider®, is the only hosting provider that is SAS 70 Type II Audited, Microsoft Gold Certified, a member of the Microsoft Technology Adoption Program for Exchange 2007, and winner of the 2006 Microsoft Excellence Award for Exchange Hosting Solutions. USA.NET eMessaging solutions are modular and infinitely scalable to ensure customers can grow their business without having to invest additional resources, time or capital into their mission-critical messaging infrastructure. More information can be found at www.usa.net or by calling 1.800.653.0179.
The names of actual companies, products and services mentioned herein may be the trademarks of their respective owners.
NOTE TO EDITORS: If you would like additional information on Symantec Corporation and its products, please visit the Symantec News Room at http://www.symantec.com/news. All prices noted are in U.S. dollars and are valid only in the United States.
Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
Stephen J. Kasser
Cell 908-797-6880 / 609-397-4880 Ext. 225
Hosted BlackBerry Enterprise Server Provider to Showcase Business-Class Mobile Instant Messaging and Message Alerts at WES 2007
Orlando, Fl., May 8, 2007
Wireless Enterprise Symposium - Apptix, (OSE:APP), the premier provider of on-demand unified business communications solutions for small and medium-sized businesses (SMBs), today announced at the Wireless Enterprise Symposium (WES) that it has joined the BlackBerry® ISV Alliance Program as a System Integrator Gold Partner. Apptix joins the alliance program as a leading provider of Hosted BlackBerry® Enterprise Server. The Alliance program will further enable Apptix to provide the highest quality of on-demand business communications with increased product support, enhanced technical support through the BlackBerry Technical Knowledge Center as well as sales and training support.
Apptix will participate in three panel discussions at WES 2007:
* The Wireless Landscape: Targeting the Small and Medium-sized Business - Apptix will participate on this panel as a part of the Global Carrier Summit at the Wireless Enterprise Symposium. The session will focus on how carriers can adapt services and solutions to target the specific needs of the SMB market.
* SaaS - Hosted BlackBerry for the SMB Market - Apptix will participate in this session as a part of RIM’s BlackBerry Alliance Summit. This session will address the market opportunity for on-demand solutions and reseller opportunities for both Hosted Exchange and Hosted BlackBerry Enterprise Server.
* Going Wireless with Hosted BlackBerry Enterprise Server - Neal Feldman, Supervisor of End User Services for JM Family Enterprises, will participate in this panel discussion, which is designed for organizations that are considering hosting options for their BlackBerry® smartphone deployments. The session will address critical customer questions including key criteria when considering a Hosted BlackBerry Enterprise Server solution in addition to the associated challenges and benefits. With over 4,600 users, JM Family Enterprises is a long-standing Apptix customer.
“Our customers are conducting business in a virtual environment that requires efficient and timely collaboration and communication among team members across multiple sites, said Amir Hudda, CEO of Apptix. “We’re confident that working closely with RIM as a Gold Partner in its BlackBerry Alliance Program will further enable us to provide our customers with enhanced customer service and increased worker productivity - key capabilities they expect from their mobile messaging and mobile IM hosting provider.”
The news of Apptix joining the BlackBerry ISV Alliance Program as an SI Gold Partner follows the company’s recent acquisition of WebMessenger, Inc., a market leader in Mobile Instant Messaging (IM) products that work across more devices, platforms, and public & private IM networks than any other provider. WebMessenger provides Apptix with market-ready mobile messaging and collaboration products and extensive engineering expertise in critical emerging Mobile IM and Voice over Internet Protocol (VoIP) markets.
The WebMessenger acquisition further enables Apptix to support its Hosted BlackBerry customers with the following products and services:
* WebMessenger Mobile Platform - Presence and Mobile IM for the enterprise.
* WebMessenger Mobile IM Service - Hosted mobile IM services for SMBs, with support for BlackBerry smartphones.
* WebMessenger Message Alerts for BlackBerry - A productivity tool that provides rules-based alerting and customized notifications when important messages are received on the device.
* Mobile Enterprise Search for BlackBerry - Remote desktop and corporate data, email and file search solution marketed in conjunction with X1 Technologies.
“Mobile business applications represent a major opportunity to enhance productivity and competitive advantage with companies of all sizes and Hosted BlackBerry Enterprise Server provides an attractive choice for many small and medium-sized businesses,” said Jeff McDowell, Vice President, Global Alliances, Research In Motion. “We’re pleased to welcome Apptix to our BlackBerry ISV Alliance program following its acquisition of WebMessenger. Apptix is a leading provider of hosted services and we look forward to working together to provide customers with innovative and effective mobile solutions.”
As a bronze sponsor of WES, Apptix will showcase its Mobile Instant Messaging and Message Management & Alerts solutions at pedestal #714 within the WES Solutions Showcase.
To schedule a demonstration or request a meeting with the Apptix team at the Wireless Enterprise Symposium, please contact Jackie Funk, Director of Marketing for Apptix, at [email protected]. For more information about the Wireless Enterprise Symposium, please visit www.wirelessenterprisesymposium.com.
Acquisition Will Accelerate Apptix’s Delivery of On-Demand Unified
Communications Solutions for the SMB Market
Herndon, Va., May 7, 2007
Apptix, (OSE:APP), the premier provider of unified on-demand business communications solutions for small and medium-sized businesses (SMBs), today announced the acquisition of WebMessenger, Inc., a market leading technology company with a suite of Mobile Instant Messaging (IM) products that work across more devices, platforms, and public & private IM networks than any other provider. WebMessenger provides Apptix with market-ready mobile messaging & collaboration products and extensive engineering expertise in critical emerging Mobile IM and Voice over Internet Protocol (VoIP) markets.
Founded in 1993, WebMessenger is headquartered in Los Angeles, CA and maintains a fully-owned subsidiary in Sofia, Bulgaria. The company’s flagship customers include IBM, Genentech, Lehman Brothers, MetLife, Verizon and Sprint.
WebMessenger will expand Apptix’s existing portfolio of on-demand Email, Collaboration and Voice solutions to include business-class Mobile and Desktop IM. WebMessenger’s IM solution empowers mobile workers with real-time communications with colleagues, partners and customers, while providing critical business-class functionality, such as security and IM conversation archiving. More importantly, the application allows users to communicate across public and private IM networks, including AOL, MSN, Yahoo, ICQ, GoogleTalk, Jabber, Skype, IBM Lotus Sametime, Jabber XCP, Microsoft Live Communications Server (LCS) and Reuters Messaging. WebMessenger’s Mobile IM is offered to its SMB customers in a hosted model, which will allow Apptix to extend this offering to its existing 150,000 subscribers.
“The acquisition of WebMessenger will bring the cost benefits and productivity enhancing features of Mobile IM and Presence Management to our 150,000 SMB users,” said Amir Hudda, CEO of Apptix. “Furthermore, it provides Apptix with the necessary IP to deliver on our vision of on-demand unified communications for the SMB market.”
In addition to the products that WebMessenger adds to Apptix’s solutions offerings, this acquisition creates access to new channels, including wireless carriers, mobile device manufacturers and additional resellers.
“The fall of the wall separating asynchronous tools such as email, calendaring and team sites from real-time tools such as instant messaging, presence and conferencing tools will be achieved through customer adoption of unified communications solutions over the next few years,” said Mark Levitt, vice president for Collaborative Computing at IDC. “Apptix’s acquisition of WebMessenger will provide key enabling technologies to help break down the async vs. real-time walls for Apptix customers.”
Along with business-class IM, Apptix will leverage WebMessenger’s presence management technology as a core component of its unified communications application. Scheduled for delivery in late 2007, this application will integrate five key solutions including email, voice mail, IM, voice conferencing and web conferencing. Providing the presence status of individuals is the most fundamental requirement of a truly unified experience across these applications. WebMessenger’s robust and scalable presence engine will enable seamless communications anytime, anywhere - including support of over 50 different smartphones and PDAs.
“This is a great opportunity for a strong industry leader like Apptix to leverage WebMessenger’s presence management technology, comprehensive IP and development expertise to address the growing market demand for advanced messaging and collaboration solutions,” said Val Babajov, president, chief executive officer and founder of WebMessenger. “In my new role as the vice president and general manager for the WebMessenger division, I’m committed to driving the benefits of integrating WebMessenger’s Mobile IM and Mobile VoIP technologies with the Apptix product line to guarantee our customers a portfolio of on-demand service offerings that meet all of their unified communication needs.”
WebMesssenger’s product portfolio includes:
* WebMessenger Mobile Platform: Presence & mobile IM for the enterprise.
* WebMessenger Mobile IM Service: Hosted mobile IM services for SMBs, with support for BlackBerry, Palm, Pocket PC, Windows Mobile 5.0/6.0, and Symbian devices.
* WebMessenger Message Alerts for BlackBerry: Business productivity tool that provides rules-based alerting that significantly reduces the clutter of email on BlackBerry devices.
* WebMessenger Mobile for Skype: Provides presence, IM, and conferencing on leading mobile devices for Skype users.
* Mobile Enterprise Search for BlackBerry: Remote desktop and corporate data, email and file search solution marketed in conjunction with X1 Technologies.
WebMessenger has unparalleled product and technology depth that spans multiple platforms, devices and networks:
* Cross Platform: Flexible, on-premise server architecture runs on several popular operating system/database configurations: Windows/SQL, Linux/PostGreSQL, Solaris/Oracle, AIX/DB2.
* Cross Devices: Native applications for the BlackBerry, Palm Treo, Pocket PC, Windows Mobile 5.0/6.0 mobile devices, Symbian phones from Nokia and Ericsson, and J2ME phones offering a highly optimized and customized user experience.
* Cross Public IM Networks: Supports all leading consumer IM networks: AOL, MSN, Yahoo, ICQ, GoogleTalk, Jabber and Skype.
* Cross Private IM Networks: Supports all leading enterprise IM networks: IBM Lotus Sametime, Jabber XCP, Microsoft Live Communications Server (LCS), and Reuters Messaging.
* Cross Wireless Networks: Provides highly evolved and robust connectivity over all of the leading wireless carrier networks.
Apptix acquired WebMessenger for $7M USD, of which $4M was paid in cash at the time of closing and $3M will be paid in cash or stock at the company’s option one year from the closing date. The acquisition closed on April 30, 2007.