Intermedia takes channel offerings to the next level with Microsoft Dynamics CRM, active directory synchronization, and email continuity and security

Microsoft Worldwide Partner Conference, Houston, TX (July 10, 2008) - Intermedia, the worldwide leader in business email services, announced today from the Microsoft Worldwide Partner Conference a comprehensive suite of new resources to help channel partners respond to key customer demands. Intermedia has made its mark in the industry by offering reliable hosted email to small and medium-sized businesses (SMBs), and by providing solid solutions and 24×7 support to channel partners. In this latest news, Intermedia’s partners benefit from an expanded portfolio of solutions that directly respond to customer needs, allowing for greater upsell and resell opportunity, and deeper penetration of the market. SMBs gain access to mission-critical offerings that scale to meet the needs of any growing business, from customer relationship management (CRM) to email security to active directory synchronization.

“This product roll-out is all about opportunity,” said Danny Essner, Director of Marketing, Intermedia. “It reflects an expanded pipeline of sales opportunities for our partners to offer more sophisticated solutions to a thriving market. It also offers an opportunity for our joint SMB customers to take advantage of enterprise-level solutions that safeguard their data and promote productivity and efficiency.”

Included in this launch are hosted Microsoft Dynamics CRM, antivirus and antispam offerings, content filtering, email encryption and active directory synchronization. These resources are available in modular packages that can be customized by partners to meet the specific needs of their customers. Each solution also directly responds to key customer pain points, including security, business continuity and productivity. The Intermedia platforms is perfect for SMB clients who don’t have resources for costly solutions yet still want a seamless email experience.

Productivity and operational efficiency

Microsoft Dynamic CRM

CRM plays a vital role in helping SMBs track sales opportunities, marketing initiatives, and customer interaction. Microsoft Dynamic CRM helps SMBs see the results of this information sooner, focusing on ROI and productivity rather than on complicated training processes. The solution promotes information sharing with customers and sales opportunity mining through wizard-driven marketing and sales tools.

Active Directory Synchronization

Through active directory synchronization, businesses can connect their internal active directories to those belonging to Intermedia. The benefit to the end-user is a single point of entry. The advantage to businesses is easy management of end-user mailboxes from one centralized location.

Email Continuity

Intermedia reduces system downtime through a continuity service that offers users “always on” Web-based accessibility to the last fifteen days of email in their inboxes. Intermedia also enables Web-based email access through any browser, as well as the ability to recover accidentally deleted emails.

Email Security

Intermedia provides a full suite of email security products, including:

Antivirus and antispam. Intermedia’s proprietary, smart solution uses multi-engine scanning, white and black lists, and outbound zombie protection to neutralize spam and virus threats while also reducing disruptive false positives.
Content filtering. With a customizable monitoring engine, Intermedia’s solution allows users to meet regulatory demands and traffic emails based on keyword and content pattern matching.
Businesses looking for a trusted partner in offering hosted software applications, including Microsoft Exchange 2007, SharePoint, Office Communications Server 2007, Microsoft Dynamics CRM and more should speak with a Partner Development Executive at the Microsoft Worldwide Partner Conference 2008 at booth #921 or visit Intermedia’s Web site at http://www.Intermedia.net/Partners.